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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very misleading regarding "FREE" resume! It is really wrong to lure people into a way to make money without being upfront!
How is free cost afterwards you charge 3 bucks then a renewal is automatic
Just didn't give enough options for my past jobs especially for my delivery job delivering emergency medicines for Cardinal Health.
Really great service, easy to use, and very helpful.
So far utilizing this resume builder was smooth and simple
Quick and efficient! Exactly the kind of help I needed!
It needs to be more visible that the free services only include the text document and not the PDF or Word documents which is what is actually useful for the formatting styles. I don't think it's fair to demand a free trial period or anything, - just don't make people go through all the work only to find out you have to pay when you're done. Just be more upfront.
Best resume templates and so dang easy to complete!
Really helpful and made my resume look very organized.
Never knew about this service. Would recommend it to all my friends and family.
Great templates, easy to use... somethings are basic, but can be edited easily.
I wish I can edit how I want it to look more. I didn't want to add the months I worked, just the year, but couldn't with my template.
Its good. I think its a bit overpriced but I'm willing to pay the money for now
Said free but still made me apply to membership :(
First time using resume genius. So far so easy. Only time will tell
The website has been so easy to use. Amazing options for resume templates as well
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Came of like it would be free until the very end. Very disappointing and will not use again due to shady advertising
Some of the resume descriptions were very limited.
Googled free resumes and this website popped up. Clicked on it and it had some good templates and takes you through an easy process and sets up the resume for you. However, come to find out AFTER I am done that it is not free and I had to pay.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

