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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
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Beyond Amazing
November 4, 2020

Beyond Amazing. I never thought building my resume could only take 15 minutes!

Date of experience: November 4, 2020
Texas
1 review
0 helpful votes
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Great resume building process, but I would like to know the cost options up front.

Date of experience: November 3, 2020
North Carolina
1 review
0 helpful votes
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I enjoy how easy it is to build my resume. It is really a time saver.

Date of experience: November 3, 2020
California
1 review
0 helpful votes
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Quick and easy to input information, and the output looks so clean!

Date of experience: November 3, 2020
Michigan
1 review
0 helpful votes
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You trick people into having to pay for a resume they spent time to pay. If you would've told me $3 for a 2 week trial off hand I wouldve done it anyways but the fact you guys use a sneaky way after all the work and effort is done is really not ethical.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2020
Pennsylvania
1 review
0 helpful votes
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I thought it was free and i had to pay for a subscription

Date of experience: November 3, 2020
Maryland
1 review
0 helpful votes
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Your advertisement said it was free and it's not. Every else was super easy.

Date of experience: November 3, 2020
California
1 review
0 helpful votes
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Best resume experience I've ever had. Literally. Like, seriously.

Date of experience: November 2, 2020
Arizona
1 review
0 helpful votes
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It said it was free but in order to get the free resume I had to pay for a service that I don't want. I also have to remember to cancel this service within the next 14 days or I will be charged almost 10x the amount I had to pay today.

Date of experience: November 2, 2020
New Mexico
1 review
0 helpful votes
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You said that it was free until I was finished and tried to download it. Then you asked for my card! If I had money to spend I wouldn't be trying to find a job and make a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
Pennsylvania
1 review
0 helpful votes
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Problems creating my own bullets, so I will have to reach out for help on that.

Date of experience: November 2, 2020
California
1 review
0 helpful votes
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Let people know this cost money at the beginning and i cant choose no follow up

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
California
1 review
0 helpful votes
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I looked up free resume builders
December 2, 2020

I looked up free resume builders. I've made like 4 before finding out to be able to download it I have to pay for a subscription. Then I found this one and really thought it was going to be free but NOPE. Why can't it just be a 1 time payment. Why would I need to pay monthly for my resume?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
Texas
1 review
0 helpful votes
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Thank you for the help!
November 2, 2020

Thank you for the help! I had my resume already, but it sure needed an update on looks from 2017!

Date of experience: November 2, 2020
Florida
1 review
0 helpful votes
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You should not advertise "free resume" when its not. Clever asking for payment after the completion of the resume.
Funny... I can only choose YES for making sure I'm satisfied with my order and not no. This is what they do in totalitarian countries... LOL..

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2020
North Carolina
1 review
0 helpful votes
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It was easy and less intimidating to create a resume

Date of experience: November 2, 2020
Illinois
1 review
0 helpful votes
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Resume Genius made it so easy to build a resume. I was done in no time.

Date of experience: November 1, 2020
California
1 review
0 helpful votes
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It seems very well made and easy to use, i will definitely try it again should the need arise.

Date of experience: November 1, 2020
New Zealand
2 reviews
0 helpful votes
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I wish you had let me know from the beginning how much this was going to cost me. I went to Google Docs thinking all along it was free!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2020
New Hampshire
1 review
0 helpful votes
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Need better bullet points for critical care nursing

Date of experience: November 1, 2020