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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Beyond Amazing. I never thought building my resume could only take 15 minutes!
Great resume building process, but I would like to know the cost options up front.
I enjoy how easy it is to build my resume. It is really a time saver.
Quick and easy to input information, and the output looks so clean!
You trick people into having to pay for a resume they spent time to pay. If you would've told me $3 for a 2 week trial off hand I wouldve done it anyways but the fact you guys use a sneaky way after all the work and effort is done is really not ethical.
I thought it was free and i had to pay for a subscription
Your advertisement said it was free and it's not. Every else was super easy.
Best resume experience I've ever had. Literally. Like, seriously.
It said it was free but in order to get the free resume I had to pay for a service that I don't want. I also have to remember to cancel this service within the next 14 days or I will be charged almost 10x the amount I had to pay today.
You said that it was free until I was finished and tried to download it. Then you asked for my card! If I had money to spend I wouldn't be trying to find a job and make a resume.
Problems creating my own bullets, so I will have to reach out for help on that.
Let people know this cost money at the beginning and i cant choose no follow up
I looked up free resume builders. I've made like 4 before finding out to be able to download it I have to pay for a subscription. Then I found this one and really thought it was going to be free but NOPE. Why can't it just be a 1 time payment. Why would I need to pay monthly for my resume?
Thank you for the help! I had my resume already, but it sure needed an update on looks from 2017!
You should not advertise "free resume" when its not. Clever asking for payment after the completion of the resume.
Funny... I can only choose YES for making sure I'm satisfied with my order and not no. This is what they do in totalitarian countries... LOL..
It was easy and less intimidating to create a resume
Resume Genius made it so easy to build a resume. I was done in no time.
It seems very well made and easy to use, i will definitely try it again should the need arise.
I wish you had let me know from the beginning how much this was going to cost me. I went to Google Docs thinking all along it was free!
Need better bullet points for critical care nursing
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

