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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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THIS WAS SUPPOSED TO B FREE..
January 2, 2021

THIS WAS SUPPOSED TO B FREE. AFTER I TOOK THE TIME INPUTING MY INFORMATION THEN U CHARGE ME TO DOWNLOAD IT. THIS IS $#*!IN EXTORTION. IM PISSED.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2020
Wisconsin
1 review
0 helpful votes
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Not please about holding my resume captive until I paid - would have been nice to know upfront

Date of experience: December 3, 2020
Virginia
1 review
0 helpful votes
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Super easy and extremely helpful for those who struggle with finding the right words!

Date of experience: December 3, 2020
Nebraska
1 review
0 helpful votes
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It would be nice to see how it will look in the selected template before you get all the way to the end

Date of experience: December 3, 2020
Washington
1 review
0 helpful votes
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Super helpful
December 3, 2020

Super helpful. Helps take some of the thinking out of the process. Only four stars because I'm not sure I like the auto-billing.

Date of experience: December 2, 2020
Texas
1 review
0 helpful votes
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So easy to use and the suggested skill wording is very professional.

Date of experience: December 2, 2020
Georgia
2 reviews
0 helpful votes
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Need more customization features
December 3, 2020

Need more customization features. For instance, Zety allows you to create your own headings with matching icons

Date of experience: December 2, 2020
Washington
1 review
0 helpful votes
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Bad bad bad bad bad bad bad bad bad bad bad bad bad

Date of experience: December 2, 2020
Hawaii
1 review
0 helpful votes
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Love how easy this was and so efficient with time.

Date of experience: December 2, 2020
Oklahoma
1 review
0 helpful votes
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This was a quick and easy way to complete my resume.

Date of experience: December 2, 2020
Canada
1 review
0 helpful votes
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An easy and very intuitive way to get a great resume out to an employer in a very professional package.

Date of experience: December 2, 2020
Virginia
1 review
0 helpful votes
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I was told this was free and that's what your company is promoting

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2020
California
1 review
0 helpful votes
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Its very restrictive
January 1, 2021

Its very restrictive. Unable to enter bulleted points for experience that is custom. Only static bullets.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2020
Illinois
1 review
0 helpful votes
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Would be better if you had a job match section to see if the ATS could catch enough key words in your resume. Also if you could preview the resume to see if it fits on one page, prior to purchase.

Date of experience: December 2, 2020
Michigan
1 review
0 helpful votes
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I went through the entire process before it informed me I'd have to pay. Nice looking result but very unhappy with the bait and switch tactics.

Date of experience: December 2, 2020
Florida
1 review
0 helpful votes
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You shouldn't offer free unless it is free, I just paid 2.95 for something that I didn't have to pay for at all, I have microsoft office and it has resume templates I could have compiled it myself for free, I need it for an interview right now otherwise I wouldn't have paid

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2020
California
1 review
0 helpful votes
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It was efficient overall and produced a satisfactory product. Just wish there was a bit more flexibility in the employment history fields regarding work experience that was not performed within a company.

Date of experience: December 2, 2020
Missouri
1 review
0 helpful votes
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Funny, for a free resume service it ended up costing. I feel very mislead.

Date of experience: December 1, 2020
Virginia
1 review
0 helpful votes
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It was helpful
December 1, 2020

It was helpful. More career options would be nice.

Date of experience: December 1, 2020
Kentucky
1 review
0 helpful votes
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You decided to put me through making a resume but then ended up immediately trying to charge me, the only reason I accepted the charge because it is a nice resume maker and it was cheap

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2020