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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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THIS WAS SUPPOSED TO B FREE. AFTER I TOOK THE TIME INPUTING MY INFORMATION THEN U CHARGE ME TO DOWNLOAD IT. THIS IS $#*!IN EXTORTION. IM PISSED.
Not please about holding my resume captive until I paid - would have been nice to know upfront
Super easy and extremely helpful for those who struggle with finding the right words!
It would be nice to see how it will look in the selected template before you get all the way to the end
Super helpful. Helps take some of the thinking out of the process. Only four stars because I'm not sure I like the auto-billing.
So easy to use and the suggested skill wording is very professional.
Need more customization features. For instance, Zety allows you to create your own headings with matching icons
Bad bad bad bad bad bad bad bad bad bad bad bad bad
Love how easy this was and so efficient with time.
This was a quick and easy way to complete my resume.
An easy and very intuitive way to get a great resume out to an employer in a very professional package.
I was told this was free and that's what your company is promoting
Its very restrictive. Unable to enter bulleted points for experience that is custom. Only static bullets.
Would be better if you had a job match section to see if the ATS could catch enough key words in your resume. Also if you could preview the resume to see if it fits on one page, prior to purchase.
I went through the entire process before it informed me I'd have to pay. Nice looking result but very unhappy with the bait and switch tactics.
You shouldn't offer free unless it is free, I just paid 2.95 for something that I didn't have to pay for at all, I have microsoft office and it has resume templates I could have compiled it myself for free, I need it for an interview right now otherwise I wouldn't have paid
It was efficient overall and produced a satisfactory product. Just wish there was a bit more flexibility in the employment history fields regarding work experience that was not performed within a company.
Funny, for a free resume service it ended up costing. I feel very mislead.
You decided to put me through making a resume but then ended up immediately trying to charge me, the only reason I accepted the charge because it is a nice resume maker and it was cheap
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

