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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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I wish the site was more forthcoming about pricing. It should state that prior to doing all the work.

Date of experience: November 14, 2020
California
1 review
0 helpful votes
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It was very easy to use and a $3.00 14 days trial is not bad either.

Date of experience: November 14, 2020
Oregon
1 review
0 helpful votes
Follow ​Elysha D.
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Marketed as a free resume-building service, and it was not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2020
Indiana
1 review
0 helpful votes
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Easy to navigate and assists you as you go. Great program.

Date of experience: November 14, 2020
Illinois
1 review
0 helpful votes
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So far is good, I want to see if I can do some more editing on the template.

Date of experience: November 14, 2020
Canada
1 review
0 helpful votes
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Love it!
November 14, 2020

Love it! Super easy and convenient to use, thank you!

Date of experience: November 13, 2020
Texas
1 review
0 helpful votes
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Nice, easy to use interface
November 14, 2020

Nice, easy to use interface. Wish the enrollment happened first. I lost my work the first time around.

Date of experience: November 13, 2020
Georgia
1 review
0 helpful votes
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A little confusing at some points but great experience over all

Date of experience: November 13, 2020
Minnesota
1 review
0 helpful votes
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Should have been clear that this website charges customers after they make their resume.

Date of experience: November 13, 2020
Wisconsin
1 review
0 helpful votes
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Very easy to use, and quite helpful in building a great looking single page resume.

Date of experience: November 13, 2020
Virginia
1 review
0 helpful votes
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Limited entries for categories of occupations for future goals.

Date of experience: November 13, 2020
Virginia
1 review
0 helpful votes
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I would like to be able to edit headings. For example, the names of months should never be abbreviated.

Date of experience: November 13, 2020
Texas
1 review
0 helpful votes
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This is a really great tool and easy to use. It exceeded my expectations.

Date of experience: November 13, 2020
Virginia
1 review
0 helpful votes
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Well organized resume with important information provided

Date of experience: November 12, 2020
California
1 review
0 helpful votes
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I don't want a subscription but I'm forced to sign up for one

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2020
California
1 review
0 helpful votes
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I tried to write my cover letter, but It did not work

Date of experience: November 12, 2020
California
1 review
0 helpful votes
Follow ​Jennifer U.
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Easy to navigate site with great insight as to what makes your resume pop out, or what can help it do so.

Date of experience: November 12, 2020
New York
1 review
0 helpful votes
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Great, however you should be upfront regarding the charges and let me sign up at the beginning. Also let me save my progress mid way. (was already aware from other reviews)

Date of experience: November 12, 2020
Minnesota
1 review
0 helpful votes
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Deceptive billing
November 12, 2020

Deceptive billing. Tell people up front your service isn't free. I'll be canceling immediately. Also make it very difficult to rate your company honestly.

Date of experience: November 12, 2020
Texas
1 review
0 helpful votes
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This has definitely helped with the struggles of putting together a resume.

Date of experience: November 12, 2020