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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Didn't tell me the subscription would be this much when I first click on this website.
So far the resume builder seems easy, professional, and affordable. WIll update after I download my resume and get a feel for their billing process and any hidden fees.
I'm not happy with the fact this was advertised as a free resume builder but I have to pay to download it.
This program was not clear that it would charge me to receive my resume after spending all the time to create it. It was advertised as free and now I will have to pay for my resume but I am unhappy because I had not planned on doing that but I refuse to lose the resume I spent all that time working on. I will have to cancel my subscription though after I pay for it.
The actually building of the resume was easy and helpful.
There's nothing saying it will cost money till the end once you've spent a bunch of time on resume. Definitely will be telling people about it. Never using this again.
I thought this was a free service. You should inform people that it costs money before they begin.
I mean, I like the way my resume looks, but it's not free.
Very easy to use although I did not like how it was free until the very end and then I needed to pay to access the work.
Didn't know I had to pay until I had done all the work of putting all the resume info maybe make it more clear that this isn't a free service.
Please make it an optional choice to use emails for references
This site is a scam. It says you're creating a free resume then charges you after you've spent hours entering your information
Professional and easy to use software. Top of the line.
Please make clearer that there is a charge to download/use the resumes. Other than that great site.
The ad specifically said no credit card number needed and I got to the end and guess what you need a credit card number. That is total crap. D the resume builder worked well and was easy to use but it is super annoying to have to sign up for crap at the end.
Services comes off like a free template. Doesn't tell you until after you finish putting all your time into developing it.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

