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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Easy formatting experience that uses previous resumes to help you build a better product

Date of experience: March 14, 2021
Florida
1 review
0 helpful votes
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This website popped up after searching "free resume builder" come to find out it is not in fact free. Disappointing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2021
California
1 review
0 helpful votes
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It was extremely easy to use, and the outline was nice. Google claims it to be free, so it was a tad annoying to learn that I had to pay to download it; however, $2 is worth the effort in creating a good resume

Date of experience: March 14, 2021
Pennsylvania
1 review
0 helpful votes
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I understood this was free only to get to the end and find out it wasn't. Not happy!

Date of experience: March 14, 2021
Minnesota
1 review
0 helpful votes
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Thank you!
March 14, 2021

Thank you! I was struggling but you helped me overcome.

Date of experience: March 14, 2021
Utah
1 review
0 helpful votes
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Loved the format but did not like that it didn't tell me before hand that it costed money so I am a little mad with that.

Date of experience: March 14, 2021
Washington
1 review
0 helpful votes
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I didn't know I would need to pay until after I had worked on my resume. This feels deceptive.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2021
Washington
1 review
0 helpful votes
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You should have your fees up front before any time is wasted.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2021
Canada
1 review
0 helpful votes
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I enjoyed it
March 14, 2021

I enjoyed it. Would have like to have changed the colour but couldn't see how

Date of experience: March 14, 2021
Wisconsin
1 review
0 helpful votes
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.
March 14, 2021

.

Date of experience: March 14, 2021
California
1 review
0 helpful votes
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It said it was free and then made me pay $2.95. Otherwise great resource

Date of experience: March 14, 2021
Virginia
1 review
0 helpful votes
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The help center was amazing with my questions, very helpful

Date of experience: March 14, 2021
Virginia
1 review
0 helpful votes
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It was a great experience to help me update my resume.

Date of experience: March 14, 2021
Florida
1 review
0 helpful votes
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Love how the website is structured and easily filled out my resume

Date of experience: March 14, 2021
Utah
1 review
0 helpful votes
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It would be nice if there was a guide to choosing a resume style

Date of experience: March 13, 2021
Illinois
1 review
0 helpful votes
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Would have been nice to know up front there was a fee to download

Date of experience: March 13, 2021
Colorado
1 review
0 helpful votes
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I HATE that it says FREE Resume Builder then charges at the end. That being said its better than the other one that does the same. Better layouts. Thats why 3 stars. If it was TRULY FREE like the Ad says, id give 5 stars.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
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Helpful with creating resume, but makes you pay in order to download it.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
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I love the process
March 13, 2021

I love the process - it was really easy and fun. However I was shocked at the end when I had to sign up for the trial in order to get the resume.

Date of experience: March 13, 2021
North Carolina
1 review
0 helpful votes
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Great Service would recommend for everyone to use.

Date of experience: March 13, 2021