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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Cause you fooled me saying it was free online resume builder - bait and switch

Date of experience: March 18, 2021
Montana
1 review
0 helpful votes
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Very user friendly and easy to navigate through a resume without any frustration.

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Great, thank you
March 18, 2021

Great, thank you. Could have formatting options for each theme so things can be moved around easily within themes.

Date of experience: March 18, 2021
Minnesota
1 review
0 helpful votes
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This is easy to use and the prompts for creating a career objective were very helpful.

Date of experience: March 18, 2021
Vermont
1 review
0 helpful votes
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Just wish I was told it costs money to download before I started the process. It's disingenuous.

Date of experience: March 18, 2021
Texas
1 review
0 helpful votes
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:)
March 18, 2021

:)

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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Paying for a resume is bull$#*!
April 17, 2021

Paying for a resume is bull$#*!. Im $#*!ing broke and stressed out thanks for making it infinitely worse. $#*! you

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2021
Texas
1 review
0 helpful votes
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I already made a resume with you, but have to input everything again just to update it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2021
New York
1 review
0 helpful votes
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I hate that I have to sign up for a service I only need one time. I wish I could just pay as I need them.

Date of experience: March 18, 2021
Alabama
1 review
0 helpful votes
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By far the easiest resume building website I have seen!

Date of experience: March 18, 2021
New York
1 review
0 helpful votes
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Website says free then hits you with a fee at the end, should be upfront about charging you from the beginning.

Date of experience: March 18, 2021
Indiana
1 review
0 helpful votes
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It makes me sad that the trial costs money and requires a subscription right off the bat. Otherwise it's a lovely service!

Date of experience: March 18, 2021
Texas
1 review
0 helpful votes
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I was nervous to do my resume after not working for years but this made it so easy!

Date of experience: March 17, 2021
Kansas
1 review
0 helpful votes
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I was under the impression, this was free. Kind of "schemy" to put someone through all of the time to fill out the resume just to put in card info at the end. I'll be cancelling soon.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2021
California
1 review
0 helpful votes
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Next time, please let us know that were going to have to pay for the resume..

Date of experience: March 17, 2021
Massachusetts
1 review
0 helpful votes
Follow Jessica K.
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Resume and help building it was great! Would have given 5 stars if you told me about the $2.95 up front.

Date of experience: March 17, 2021
Idaho
1 review
0 helpful votes
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I appreciate the drop down options in creating a quick - base - resume.

Date of experience: March 17, 2021
Washington
1 review
0 helpful votes
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I just needed a cover letter idk if I'm going to get the job or a reply back so yeah but 5 starts for doing everything for me lol

Date of experience: March 17, 2021
Maryland
1 review
0 helpful votes
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If I'd known I had to pay in order to get my resume, I wouldn't have used this site. It wasn't any easier than doing it myself, which of course I didn't know until I tried it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2021
Virginia
1 review
0 helpful votes
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Can't move items, have to pay to download first then edit in word instead of being able to fix it in the upload process since its your fault it didn't download properly in the first place.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2021