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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Didn't know that I would have to pay. It advertises as free. Shady.
Decent maker, deceiving pay after you set it up scheme, sort of knew this going in. You cant change font, so you need to remove things if you want a 1 page resume
Mostly user friendly but can be a real pain. Also ridiculous payment for something you likely will only need a couple times every few years... if that
You should ask this question last, after I receive the resume
It is a fairly easy website. Somewhat tricky to figure out the edits
Did not give prior notice of charge before working all the way through the program.
Making a resume can be scary if you dont know what your doing, resume genius makes it easy.
All in all, it has been decent. I don't like however that I got baited into "free templates", created the whole resume and then was not able to download it without paying. Pretty sh***y, but at least it's cheap.
So far this thing is awesome It's been a great help!
This was very fast and easy process. It looks professionally done and clean. Thank you!
Note actually free even though it says "FREE resume builder". Sure, create it for free, but you won't be able to download it without paying. False advertising,
You shouldn't advertise free resume templates if you are going to force people to pay after they put in all the work. Yes, it's a useful service, and I did like the ease of filling in my info. But I would have been happy to do it on my own if I knew I was going to be charged. I'm not happy
Super easy to use software! I needed to revamp my old resume that I've been using for years. All of the designs are slick.
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More steps than I like in order to edit. But I did like the number of choices for forms.
I would have known that I would be charged prior to sitting here for 45 minutes filling out all slots. I know other sites where I would not be charged but decided to pay since I had already entered so much info and spent close to an hour working on.
You falsely advertise free resumes but charge for it, and that's ok. Then you have the audacity to automatically implement a monthly fee. This needs work. If you get results then people will come to you. I tried to select No for follow up but that wasn't allowed either. Do me a favor, don't contact me
Didn't have high expectations of this but when I started using it, it was nice and fluid.
Easy to use, intuitive and well priced for what I need
You deleted my $#*!ing resume you twats. I spent the last couple hours making this $#*! and you delete it after I pay.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

