Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow ​ S.
Unfollow ​ S.
Share Review
Report Review

Didn't know that I would have to pay. It advertises as free. Shady.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2021
Pennsylvania
1 review
0 helpful votes
Follow Mark N.
Unfollow Mark N.
Share Review
Report Review

Decent maker, deceiving pay after you set it up scheme, sort of knew this going in. You cant change font, so you need to remove things if you want a 1 page resume

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
Follow Steven W.
Unfollow Steven W.
Share Review
Report Review

Mostly user friendly but can be a real pain. Also ridiculous payment for something you likely will only need a couple times every few years... if that

Date of experience: March 21, 2021
Illinois
1 review
0 helpful votes
Follow Brenda M.
Unfollow Brenda M.
Share Review
Report Review

You should ask this question last, after I receive the resume

Date of experience: March 21, 2021
California
1 review
0 helpful votes
Follow ​Kathleen Y.
Unfollow ​Kathleen Y.
Share Review
Report Review

It is a fairly easy website
March 22, 2021

It is a fairly easy website. Somewhat tricky to figure out the edits

Date of experience: March 21, 2021
Minnesota
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Share Review
Report Review

Did not give prior notice of charge before working all the way through the program.

Date of experience: March 21, 2021
North Dakota
1 review
0 helpful votes
Follow George N.
Unfollow George N.
Share Review
Report Review

Making a resume can be scary if you dont know what your doing, resume genius makes it easy.

Date of experience: March 21, 2021
California
1 review
0 helpful votes
Follow ​Matthew V.
Unfollow ​Matthew V.
Share Review
Report Review

All in all, it has been decent
March 22, 2021

All in all, it has been decent. I don't like however that I got baited into "free templates", created the whole resume and then was not able to download it without paying. Pretty sh***y, but at least it's cheap.

Date of experience: March 21, 2021
Nevada
1 review
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

So far this thing is awesome It's been a great help!

Date of experience: March 21, 2021
Wisconsin
1 review
0 helpful votes
Follow Margaret B.
Unfollow Margaret B.
Share Review
Report Review

This was very fast and easy process. It looks professionally done and clean. Thank you!

Date of experience: March 21, 2021
Washington
1 review
0 helpful votes
Follow Brenda D.
Unfollow Brenda D.
Share Review
Report Review

Note actually free even though it says "FREE resume builder". Sure, create it for free, but you won't be able to download it without paying. False advertising,

Date of experience: March 21, 2021
Tennessee
1 review
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

You shouldn't advertise free resume templates if you are going to force people to pay after they put in all the work. Yes, it's a useful service, and I did like the ease of filling in my info. But I would have been happy to do it on my own if I knew I was going to be charged. I'm not happy

Date of experience: March 21, 2021
Nevada
1 review
0 helpful votes
Follow ​Kyle W.
Unfollow ​Kyle W.
Share Review
Report Review

Super easy to use software!
March 21, 2021

Super easy to use software! I needed to revamp my old resume that I've been using for years. All of the designs are slick.

Date of experience: March 21, 2021
New York
1 review
0 helpful votes
Follow ​Michelle P.
Unfollow ​Michelle P.
Share Review
Report Review

.
March 21, 2021

.

Date of experience: March 21, 2021
Michigan
1 review
0 helpful votes
Follow ​Rebecca C.
Unfollow ​Rebecca C.
Share Review
Report Review

More steps than I like in order to edit. But I did like the number of choices for forms.

Date of experience: March 21, 2021
Texas
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

I would have known that I would be charged prior to sitting here for 45 minutes filling out all slots. I know other sites where I would not be charged but decided to pay since I had already entered so much info and spent close to an hour working on.

Date of experience: March 21, 2021
Colorado
2 reviews
0 helpful votes
Follow ​Deborah K.
Unfollow ​Deborah K.
Share Review
Report Review

You falsely advertise free resumes but charge for it, and that's ok. Then you have the audacity to automatically implement a monthly fee. This needs work. If you get results then people will come to you. I tried to select No for follow up but that wasn't allowed either. Do me a favor, don't contact me

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2021
Texas
1 review
0 helpful votes
Follow Dan E.
Unfollow Dan E.
Share Review
Report Review

Didn't have high expectations of this but when I started using it, it was nice and fluid.

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
Follow Dorothy N.
Unfollow Dorothy N.
Share Review
Report Review

Easy to use, intuitive and well priced for what I need

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
Follow ​ K.
Unfollow ​ K.
Share Review
Report Review

You deleted my $#*!ing resume you twats. I spent the last couple hours making this $#*! and you delete it after I pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2021