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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Says its free, but will make you pay to download. Templates are nice though and its easy to use

Date of experience: April 3, 2021
Colorado
1 review
0 helpful votes
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Note you have to pay for the 14 day free trial to download - wasn't transparent

Date of experience: April 3, 2021
South Carolina
2 reviews
0 helpful votes
Follow ​Sandra O.
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The process was easy and provided great input to making a good resume

Date of experience: April 2, 2021
New Mexico
1 review
0 helpful votes
Follow ​Lelena Q.
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Your site didn't format for all data to be the same. For some of my info it kept bullet points, others didn't show up. I put it all in google docs and copied it over. The bullet points that were auto generated are totally different than the one's I had to create because there were no jobs that matched my background.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Nevada
1 review
0 helpful votes
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Didnt know i had to pay until the end but its cool ill do the trial

Date of experience: April 2, 2021
Arizona
1 review
0 helpful votes
Follow ​Bella K.
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Unsure about the plan, needs more explanation and ability to edit the document more

Date of experience: April 2, 2021
Florida
1 review
2 helpful votes
Follow ​Ryan K.
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$#*! your hostage tactics
May 3, 2021

$#*! your hostage tactics. I went through 3 hours of editing me resume to have to end up paying for it. I can understand a one time 2 or 3 dollar fee. But a recurring fee every 4 weeks? Get $#*!ing bent. I will make sure i cancel immediatly. You $#*!s make me sick. You are just as bad as those "Free" makeup services that "only charge shipping and handling" to then start charging people every month for 80 bucks.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
New York
1 review
0 helpful votes
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It was great until I tried to download it. Not all job descriptions were accurate to the job titles but I manually entered them

Date of experience: April 2, 2021
Texas
1 review
0 helpful votes
Follow ​Jacqueline I.
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It was great until I got the trick you played for payment. Should be more options for people who need resumes that aren't looking for a job. Like business execs that need it for certifications, loans etc.

Date of experience: April 2, 2021
Colorado
1 review
0 helpful votes
Follow ​Tanner C.
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Really helpful and super easy to use! Turbo Tax for resumes

Date of experience: April 2, 2021
Texas
1 review
0 helpful votes
Follow Anthony K.
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This was advertised as a free program. It is not, which is unfortunate because it is very good.

Date of experience: April 2, 2021
Washington
1 review
0 helpful votes
Follow ​Aaron M.
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I would like to have been warned that I would be charged for my resume before finishing it.

Date of experience: April 2, 2021
Colorado
1 review
0 helpful votes
Follow ​Ely M.
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Misleading that it is listed as a free resume, then once you put all the work into it you have to pay to get it.

Date of experience: April 2, 2021
Georgia
1 review
0 helpful votes
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Excellent process
April 2, 2021

Excellent process. Simple, efficient, clean, elegant.

Date of experience: April 2, 2021
Colorado
1 review
0 helpful votes
Follow ​Sean W.
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Seems too good to be true, but enjoying how easy it is.

Date of experience: April 2, 2021
Mississippi
1 review
0 helpful votes
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Extremely helpful
April 2, 2021

Extremely helpful. I would not be able to complete my resume without this website. It has made a frustrating, confusing experience much easier.

Date of experience: April 2, 2021
Texas
1 review
0 helpful votes
Follow ​Javier D.
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Very user friendly with a straight forward interface with professional results.

Date of experience: April 2, 2021
Nevada
1 review
0 helpful votes
Follow ​William P.
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Hmmm another card scam don't say it's free when it ain't! People really need jobs

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
California
1 review
0 helpful votes
Follow ​Grace H.
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A SHAM; there's nowhere it states that you HAVE to pay for a trial to use your product initially, then I cant copy the info ON MY RESUME into other formats because of this.

The bait and switch is so bad; I need something quick and the fact I can't download the TXT version for free after making an acct, I will be following up to see that my login/customer data is removed in accordance with the CCPA.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
New York
1 review
0 helpful votes
Follow Jessica L.
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It wasn't clear how to add a bulleted list of job responsibilities, but I figured it out. Other than that, very smooth.

Date of experience: April 2, 2021