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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Jessica C.
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Great and easy to use took 15 minutes as you said it would

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Anna N.
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Easy, straightforward tool w/ great preset templates

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Colin,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Kimberly D.
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Love love love this quick and easy route to make my resume!

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Roston C.
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The process was easy I think I built a very good resume and we'll be getting a job in the very near future with using your product

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Roston,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Candice T.
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Very easy to use, love that it offers generated suggestions for each section
Much simpler than following a template is pages

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow Nicole I.
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Quick and easy to use with many options to choose from to fit my style.

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Nigeria
1 review
0 helpful votes
Follow ​Ilor T.
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It's easier to highlight the needed information using this

Date of experience: April 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Cambrey Y.
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Awesome!
April 27, 2021

Awesome! I was not stressed out trying to build a resume, so I am very satisfied.

Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Cambrey,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Nevada
1 review
0 helpful votes
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Great Experience
April 27, 2021

Great Experience. You did everything right. Suggesting the best words possible

Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Iowa
1 review
0 helpful votes
Follow ​Brenna Q.
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Great!
April 27, 2021

Great! It was very helpful to have all the additional prompts and I liked the extra help on statement objective.

Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Brenna,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow ​Tamia R.
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I have had a pretty good experience so far but I do not like how the website was buffering and lost all my work or how much it costs to download my document.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
Louisiana
1 review
0 helpful votes
Follow ​Paitin P.
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Super helpful, which i was notified that it would cost before i wrote my entire resume

Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Paitin,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Maria L.
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I opted to get the trial membership and so far it has been a very good experience working with ResumeGenius.

Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hell María,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow Stephanie C.
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Great, couple of complaints in editing myself, and didn't realize I'd have to pay at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
Indiana
1 review
0 helpful votes
Follow ​Amy E.
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You neglected to mention upfront that you would require payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Missouri
1 review
0 helpful votes
Follow ​SANDRA V.
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Resume
April 27, 2021
Updated review

Helpful ideas and professional to the employers eye

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021

Quick, easy and professional documents
April 26, 2021
Previous review

Quick, easy and professional documents

Date of experience: April 26, 2021
Virginia
1 review
0 helpful votes
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It started out saying it was free and then I had to pay to print out my resume. Felt kinda shady to me but whatever.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
New York
1 review
0 helpful votes
Follow Michael S.
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Great!
April 26, 2021

Great! Everything was very easy, intuitive, and fast.

Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow ​Tyden Z.
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Rejected 3 cards, You claim it is free, then charge

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

California
1 review
0 helpful votes
Follow ​Patricia H.
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Should be more upfront about the cost before I began writing out my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.