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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow ​Jamie W.
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This is the best website for creating and updating a resume! So easy, helpful and fast!

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
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Simple!
April 22, 2021

Simple! Very easy to type in information and it is all put together for you!

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Baljit I.
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Resume genius really helps with all the customization.

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Shirley F.
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!
April 22, 2021

!

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Was very easy to input and loved how it filled in all the information.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Colorado
1 review
0 helpful votes
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Helped me acquire 2 jobs!
April 22, 2021

Helped me acquire 2 jobs! Teaching and retail job in the summer

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Canada
1 review
0 helpful votes
Follow Linda K.
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Great stuff nice resumes for help with job very good

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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Love this software
April 22, 2021

Love this software. I do wish there was a little more flexibility to add segments to the formatted templates.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Ohio
1 review
0 helpful votes
Follow ​Eloise Z.
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You claim its free and then once you complete everything you charge the customer

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Minnesota
1 review
0 helpful votes
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I was upset that it was promoted as free, and then I ended up having to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Kentucky
1 review
0 helpful votes
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Didn't like that it says that it's free but you have to purchase it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
North Carolina
1 review
0 helpful votes
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I love this website been using it for about a year and a half never disappoints!

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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This site is not free
May 22, 2021

This site is not free. I had a great experience making my resume under the assumption that it was free (as it says many times on Google), and was pissed having to pay $25 at the end. It's fine if you're going to charge for this service, but be more upfront about it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
District of Columbia
1 review
0 helpful votes
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Confusing and asking for money at the end is unethical

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Texas
1 review
0 helpful votes
Follow George T.
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Easy and straightforward website and resume builder!

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Paul N.
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Nice website it's very useful and helpful very easy to use.

Date of experience: April 22, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Steven U.
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I chose to use this service to have a more professional resume. Your upload function butchered my uploaded file, requiring numerous edits to the original word file before your system properly formatted it. The process took about an hour with a mostly complete resume to start with. Then, despite reviews and advertising claiming it is free, I was still required to pay to download my resume after putting in the work. That makes me feel manipulated. If you have some valuable services to sell me beyond formatting information I've already written, great. But don't hook me with lies.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2021
Pennsylvania
1 review
0 helpful votes
Follow ​Melissa U.
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This was advertised as a free resume template site. I was not expecting to have to sign up and pay for a service I will not continue using. Now, I will have to call back and cancel my service, while trying to be polite to your customer service rep, who, I am sure, will have to try and get me to keep your service, and who is not responsible for the dishonest tactics you use.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2021
Mississippi
1 review
0 helpful votes
Follow ​Karen K.
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Not difficult, good format, and several styles to choose from.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2021
California
1 review
0 helpful votes
Follow ​ N.
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Very easy to use and helps you set up a professional style resume.

Date of experience: April 21, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius