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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow ​tim T.
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Quick, easy, looks great
May 5, 2021

Quick, easy, looks great. Edit features are awesome.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Tim,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
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The prompts and how everything is just built out for you is great.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Oregon
1 review
0 helpful votes
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The service is really helpful, especially for a college student.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Easy to navigate, helpful tip (do's and don'ts) and to the point.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
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Thank you for your help
May 4, 2021

Thank you for your help. I needed a new resume and you helped me make a great one

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Brianna,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Spent 3 hours working on my resume on a competitors site, only to have it lost before it was finished. After a few tears, this site helped me make an even better one in half the time. Almost made me alright with losing the first version. Thank you

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Canada
2 reviews
0 helpful votes
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You are so misleading
June 3, 2021

You are so misleading. You promote yourselves as free and then charge people at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Ohio
1 review
0 helpful votes
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Please list the price first
May 4, 2021

Please list the price first. The first thing that pops up on google for a free resume. Give a FREE FREE trial!

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Candice,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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Its deceiving that you advertise as it being free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Tennessee
1 review
0 helpful votes
Follow ​ I.
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The resume process was very quick and easy. I would recommend this site to anyone who needs a good resume.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Didn't know there was a fee..
May 4, 2021

Didn't know there was a fee. There are many apps for resumes and this one was average. I would have chosen another if I was aware of the fee

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Salvatore,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Google search said free this service seems great but its infact not free

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Brandon,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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The fact you don't let people know how much it will cost is upsetting.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Georgia
1 review
0 helpful votes
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My experience was a seamless process with integral user-interaction.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Would of been nice to know i has to sign up and pay before i went thru the whole thing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Ohio
1 review
0 helpful votes
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I found this to be quick and all I had to do was put in my information

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Alex T.
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Good so far; will see how able to change with job descriptions will work

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
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It's good like really really really good. Well for the price at least. I don't know too much as I haven't used many other services.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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So easy, super professional
May 4, 2021

So easy, super professional. The automated career objective message was a "wow" moment.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow ​Geraldine P.
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I was dreading making my resume and this was so easy and professional! I am well pleased.

Date of experience: May 4, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius