On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was such an easy process and it guided me along which was extremely helpful!
Thought this was free for download. Overall easy but frustrating to need to purchase the download.
Don't like paying 2 dollars for a resume template. Otherwise perfect.
I misunderstood what the free meant. I truly thought that when youi advertise free template that was not the truth. There is absolutely nothing free! It also did Not take 15 minutes as that was included in the same "free" advertisement.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
Advertises free resume templates, but they are definitely not free. You have to subscribe to their services. Also makes it INCREDIBLY hard to leave anything less than a stellar review!
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
I wish it told me before I spent a lot of time that I was going to have to subscribe and pay for my resume
Didn't know in advance that I would have to pay for the resume.
I have enjoyed the formatting options and the ability to edit and make your own options!
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
I needed an updated resume a. S.a. P. ResumeGenius helped me to create a quality, professional resume in less than 45 minutes. Thank you!
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find tips to write a resume, how to write a cover letter and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
I liked it up till being charged, was advertised as free.
Awesome service really helped expedite my resume building experience.
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
This should be a free service. The way you lead people to a pay page after doing all of that work without specifying at the begging that your FREE resume template is not actually free. False $#*!ing advertising. Cancel my membership immediately.
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
Thank you for making the process so easy and flawless!
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
Idk jaaosha akahaisua. Sishals by aha aiahsvsiaysgwjsbs
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
I wanted to change the template categories, but could not. Also, I wanted to add a picture or graphic.
Love that I am able to edit each line to reflect my personal voice and style. This gave me a fantastic start to a new career! Thank you so very much
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius
Your site is spammy. It doesn't allow you to back out of checkout, modify subscription options, or change pre populated information that you originally keyed in when the account was created (which for me, was years ago.)
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
Scam, it said this was free, and now I am forced to expand my review
Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.
Career Objective builder was not working, but the resume looks nice.
Seems easy, but I wish it wasn't an auto generated membership for the year with the trial membership. I would rather be asked if I want to continue.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your feedback and for your time.
Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog
Have a great day.
Resume Genius