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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Advertising as a free resume building site as the lead description on Google is a bit misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Georgia
1 review
0 helpful votes
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Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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The website was advertised as free and once I finished, it forced me to pay to download it. Will recommend that friends look elsewhere for a resume builder.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Ohio
1 review
0 helpful votes
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This is advertised as free so I spent 45 minutes making a resume and you make me pay to download it at the end. I don't care that its 2.95 or that I can get a refund, don't advertise it as free if it isn't free from the jump.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Alabama
1 review
0 helpful votes
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This is a great website
May 13, 2021

This is a great website. The only problem that I have is, when looking for skills to add, the options were few. Not sure if this is meant to be this way but I'm a nurse and we have to list all skills and sometimes they are many. However, I did like the fact that I could just type my skills in.

Date of experience: May 12, 2021
Michigan
1 review
0 helpful votes
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Breaking it down into simple questions makes creating a resume really easy! I feel a lot more confident with it as well.

Date of experience: May 12, 2021
Iowa
1 review
0 helpful votes
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Should be upfront with resume cost and monthly should not be so expensive!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Florida
1 review
0 helpful votes
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Very intelligent software, made it easy to make a well-formatted resume.

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
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Currently in the job hunt as a new teacher and I found this very helpful

Date of experience: May 12, 2021
Georgia
1 review
0 helpful votes
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I highly recommend for people new to the workforce.

Date of experience: May 12, 2021
Alabama
1 review
0 helpful votes
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It's been great, quick and easy to understand and fill out.

Date of experience: May 12, 2021
North Carolina
1 review
0 helpful votes
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Easy, professional, and cheap trial fee. Totally worth it.

Date of experience: May 12, 2021
South Carolina
1 review
0 helpful votes
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Great experience very easy to plug information in.

Date of experience: May 12, 2021
North Carolina
1 review
0 helpful votes
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It apears that I cant work for two employees at the same time or change the order of presentation until after download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Utah
1 review
0 helpful votes
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Efficient and helped me layout my resume in an aesthetically pleasing manner.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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Good, very easy to use and make good use of my capabilities

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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There was no access to changing/editing the position I was applying for

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Texas
1 review
0 helpful votes
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Good experience
May 12, 2021

Good experience. Nice template. Easy to use. Thanks

Date of experience: May 12, 2021
Alabama
1 review
0 helpful votes
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Awesomely very beneficial in assisting me with lack of experience

Date of experience: May 12, 2021
Florida
1 review
0 helpful votes
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Very easy to use
May 12, 2021

Very easy to use. Nice template designs to choose from

Date of experience: May 12, 2021