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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My son used this website and made a great resume that looks very sharp and professional. I plan to do the same now for mine!
Amazing program that helps to piece together a developed resume, and highlights your most important information.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Resume builder is so easy to use. I appreciated being able to view different options.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Great for those who need help building a resume. It added skills that I forgot I did in my current role.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
They scam you because they make you think its a free service and it is not
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Disappointed to be charged for a service which clearly promoted itself as free. The resume looks nice and tidy but the only reason I'm paying this trial fee is because I don't want to have to re-write another resume.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
I wanted more help wording the resume and it wasn't as user-friendly as I thought it would be. Overall, I think it's okay but help would have benefitted me better.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Made me pay, initially thought this was one of many free ones.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Awesome! The resume selection was a amazing. Thank you
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
It worked very well but did not tell me that it would need to be paid for, so after I did the work to make it I could not keep it or download it without paying. Other than that it was great and really easy to use.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
You made our day with your review, thank you!
Regards,
Resume Genius
Great, They make it simple and easier for you. Just put down your info and they'll have option for you to pick
This was a bait and switch. You should state upfront that there is a cost.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
It's lousy and shady you market this as "free" to be charged at the end. Just be honest about the service you provide, people will pay for it.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Don't say its free and then charge me when I'm done. Poop.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Good it is very very good i loved it so so much I really do
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Very easy and fast to do, anyone can do their own resume with resume genius.
You made our day with your review, thank you!
Regards,
Resume Genius
Grea. It great helped me to complete my resume through the questions asked!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
I would have liked to have been made better aware that I would have to pay for this BEFORE I filled out all the information.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Was an easy template to follow. Not loving that you're making me do this review before I get my download.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius