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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow ​Latrice S.
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My experience was great, everything to easy to understand

Date of experience: May 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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Bella in tech support is an asset to your company and customers. Kind, knowledgable, and patient. Thank you Bella for your help.

Date of experience: May 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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Very simple, efficient & professional resume builder

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Thought I read the description as free, but the creation process was very easy.

Date of experience: May 25, 2021
Utah
1 review
0 helpful votes
Follow ​DeeDee M.
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I loved the pre-selected examples you could pick from and the ease of entering skills and info.

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
Follow ​Cameron E.
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Very helpful, just would have liked an upfront notification that it cost 2.95 for 14 days

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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Good helpful and will continue to add to it

Thank you

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow ​Amy U.
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I don't think we should be charged to create a tool that puts us who are seeking employment out of pocket...

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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I thought I was allowed to download the resume for free

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Ruth Q.
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I found resume genius template was very easy to use and very helpful.

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Massachusetts
1 review
0 helpful votes
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Literally said it was free to download and everything... Makes you do the whole process and then at the end makes you pay... you guys suck

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Hong Kong
1 review
0 helpful votes
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Great site, so user friendly
May 26, 2021

Great site, so user friendly. If you need a resume, this is the place to get it.

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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So much for being a free resume generator when you have to enter a card to get your resume. I am happy with how my resume looks, so I hope it downloads properly for me to use for my job application

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Kentucky
1 review
0 helpful votes
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There was no way to know of price until the resume was complete... and I looked. Felt like I had been conned and schemed at the very end of an arduous process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Andrew L.
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This resume builder was easy and simply to follow the steps.

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Christina X.
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Great Job
May 26, 2021

Great Job. Many automatic options as well. Tells you what you should and should not put.

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

You made our day with your review, thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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I don't like that this website came up in my search for a free resume. Then find out after im all done that it costs money. Rude and misleading

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Excellent layouts
May 25, 2021

Excellent layouts. User-friendly. Easy to navigate.

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Austen X.
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You know your business model is pretending to be free then taking advantage of the time sink to force a payment out of us or have us risk losing the times spent. That's $#*!ing gross.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow ​Tatiana L.
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Great experience, nice resumes
May 25, 2021

Great experience, nice resumes. Would definitely recommend

Date of experience: May 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius