Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was easy, quick, and offered suggestions. I would recommend this to friends!
It was easy and very efficient. Iwill definitely refer friends to give it a try.
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Best options for formatting and suggestions to complete a professional resume.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Would have given 5 stars if i could buy without subscribing. Now i have to go and unsubscribe after paying. Pointless
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Great examples and prompts. Organized the format easily. Expanded on my ideas.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
This process and easy and effiecient could not believe on how the already had templates to make my life easier on what to fill out
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
This was very helpful! I am super happy with the results of my resume-thanks so much!
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Super Easy and Intuitive1. User-Friendly Resume Builder: Resume Genius offers a streamlined process for creating resumes, with clear instructions and prompts to guide users through each section. This makes it accessible to job seekers of all experience levels, including those who may be new to the job search process.
2. Diverse Template Selection: The platform boasts a vast library of professionally designed resume templates, allowing users to find a design that suits their industry and personal style. These templates are not only visually appealing but also optimized for readability and clarity.
3. AI-Powered Assistance: Resume Genius has integrated AI technology to assist users in crafting compelling resumes. This includes features like automatic content generation and suggestions for improving the overall quality and impact of the resume.
4. Cover Letter Generator: Beyond resume building, Resume Genius also offers a cover letter generator, providing users with a convenient way to create tailored cover letters that complement their resumes.
5. Career Resources and Advice: The platform provides a wealth of helpful resources, including articles, tips, and examples, to guide users through the entire job application process. This includes advice on resume writing, interview preparation, and career development.
6. Positive Reviews and Ratings: Resume Genius has garnered positive feedback from users, with high ratings on platforms like Trustpilot and Sitejabber. According to Resume Genius, it's ranked first among resume builders in some rankings.
7. Accessibility and Cost: While some features may require a paid subscription, Resume Genius offers a free trial period and various subscription options to suit different needs and budgets. The ability to download a text version of the resume is also available for free.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Super easy, awesome product. Excellent suggestions for sections of the resume.
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Very easy to work with. Love all the suggestions for my specific role.
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Thought the first resume would be free, feels a little misleading
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Very easy to navigate making it effective and stress free to complete!
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
I was under the impression that this was free and then after I did all the work to fill it out, then I was required to pay. Other than that its a really easy system to use
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Very quick and easy.And I loved the prompts that made everything go much quicker
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Easy to use, lots of tips to use for each specific area of the resume
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Good stuff my boy I really love this oh yeah I really love this
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Was good until I have to type 50 characters into this box. Now not so good.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Love it thank you very much for helping m I appreciate all the added advice e
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Easy to use Covered all that was needed. Was helping with tips
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Very user-friendly. I was able to paste the exact skills listed that were equivalent to my experiences. The navigational tools were easy to use and apply.
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius