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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow ​Raymond L.
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Amazing templates very good career objective builder

Date of experience: June 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​LARAIB U.
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It said the template was free, as soon as I was done spending hours on my CV, suddenly I need to pay. At least be direct.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow ​Thando U.
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My experience is excellent it did not even take me 20 minutes to get my resume

Date of experience: June 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

South Africa
1 review
0 helpful votes
Follow ​Tiaan H.
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So far it has been a pleasure using the templates available.

Date of experience: June 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Tom B.
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Your website says the resumes are free- I just spent 2 hours working on this and now I have to pay 2.95 and remember to call to cancel my 'trial'. If you are going to trap people like this at least give the option to cancel online

Date of experience: June 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Peter H.
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It's alright, although more customization would be much appreciated.

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New York
2 reviews
0 helpful votes
Follow Jean J.
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Is easy to do by following you instructions on the website

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
Follow Mark V.
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Great!
June 27, 2021

Great! Easy to use and great results. Would recommend!

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Diane S.
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A quick and painless service, eas easy to build a good resume, however, like many other resume sites they lie and say its free before you start filling out all the information, and then lo and behold it needs payment to download it. It was $2 and ill cancel instantly, but its rather annoying.

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow Melissa D.
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Great service but the strong arm to buy premium was less than favorable

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Hillary W.
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Not aware that Resume builder was associated with cost to obtain

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
2 reviews
0 helpful votes
Follow Mike O.
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It was kinda scary when the page closed itself and I feared loosing my built resume. I was able to find it, however, the 3 star rating is due to the pages kept resetting. I would type a date in, then it wouldn't register. I would try again. Nothing. Try typing in answer and then it would stick. Some updates or fixing needs to be addressed in order for me to leave a rating any higher.

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Colorado
2 reviews
4 helpful votes
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You lied
July 26, 2021

You lied. You said the resume would be free. Your company is very deceptive. I will note this in my review of ResumeGenius.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow ​JOANN P.
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So easy and simple!
June 26, 2021

So easy and simple! I would recommend it! Awesome!

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Patricia P.
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Very easy
June 26, 2021

Very easy. Not sure why when I searched "free resume" it came up, since I had to buy it...

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Page D.
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Great, wizard was very user friendly and easy to use.

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Ana E.
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I was made to believe it was completely free service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Sharon T.
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Very easy to use and makes the process of resume writing much more efficient

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Brenda S.
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Wonderful set up
June 26, 2021

Wonderful set up. Quick and easy to do. All i did was put in my info and it did the rest

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow Maria P.
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No complaints besides the price of the monthly subscription but it still isn't a huge deal.

Date of experience: June 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius