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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow ​Paul W.
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Great website, extremely helpful high recommend to anyone

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Didn't know it wasn't free, so that is the only bad thing I have to say. Need to make that clear instead of waiting until its completed.

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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Easy to use, like the variety of formats offered. Price not that bad

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
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Not providing a month by month charging system and not providing any pricing information until work is invested seems manipulative. The product is great, but I won't recommend it to anyone.

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow ​Katherine L.
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Would like to add linked in and github to my resume

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
2 reviews
0 helpful votes
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I was led to believe that the initial resume was FREE, but otherwise, they provide several choices and it's a great layout, easy to set up.

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow ​Misty G.
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Everything is great but $30 is a bit too much for someone who's looking for a job.

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Utah
1 review
0 helpful votes
Follow ​Brady B.
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Resume was fast and easy to make, very satisfied with the results

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
Follow ​Kathryn Q.
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Easy to navigate
July 10, 2021

Easy to navigate. A lot of help creating the resume.

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
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Knowing about fees upfront and giving options at that time would have been nice.

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​Lonnie M.
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Couldn't use a debit card to pay, had to use a credit card, called customer service after three cards were declined to find out this info.

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow ​Yasser U.
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Need more colors and should be able to move the experience from top to down

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Brian H.
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The process was very easy to use and the help along the way was very much appreciated. The only suggestion I would make is that, you have a process so a person could pay per resume. Not many people would need this service on a monthly basis.

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​Amanda P.
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I appreciated the help modernizing my resume! Thank you!

Date of experience: July 10, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Molly S.
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I hate formatting, it's the worst part of resume writing. Thank you for doing that for me, best $2.95 I ever spent.

Date of experience: July 9, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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This is extremely misleading
August 9, 2021

This is extremely misleading. It advertises as being a free service. After you spend time putting your resume together, you are forced to pay if you want to download your resume. Report this company to the BBB.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ​Anthony C.
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Very easy to use, made my resume much more professional

Date of experience: July 9, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Sabrina W.
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My resume looks very professional, just the way I wanted it awesome!

Date of experience: July 9, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow ​Heather F.
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Easy to manage and the built in bullet points saved time and effort.

Date of experience: July 9, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​Michael H.
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The process to create the resume was quick and easy.

Date of experience: July 9, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius