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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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I am enjoying the experience so far
August 10, 2021

I am enjoying the experience so far. I love the formatting options. I wish there were more options for IT jobs. I would like the ability to search for specific job descriptions like virtual, VMware, O365, Microsoft, etc...

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
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Great sdjefjsjfljsrgvajrg; aelbjladkbjadlkbjaep'rgkjaepr'i

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow HECTOR W.
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Great program, easy to use and produces outstanding resumes.

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Amazing!
August 10, 2021

Amazing! Heard how great they are from a friend and they definitely did not disappoint!

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was a very good experience and very helpful and easy

Date of experience: August 10, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Quick and very easy to use
August 10, 2021

Quick and very easy to use. Definitely would recommend this again n again

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Brittany Z.
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This helped me develop a well-written, professional resume!

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Great, but I'm not going to make another resume for a long time. I wish I could pay a one time fee because I'm just going to cancel immediately after I download my resume. It feels like Resume Genius is aiming to make money off of people who forget to cancel and that feels dishonest. The product works well though.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Loving it thus far!
August 10, 2021

Loving it thus far! Some of my work experience got switched around, but overall I love it! Formatting is the worst part of being creative!

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
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Did not tell me i needed to pay until I had taken the time to go through everything

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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I loved it!
August 10, 2021

I loved it! Its easy to use and includes tips. Fast and helpful!

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
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This website made me feel calm
August 10, 2021

This website made me feel calm. I was extremely anxious about making a new resume.

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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This was very helpful and I will recommend this to my friends.

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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I pay monthly for this platform and it just charged me an additional $24 just because i edited my resume and re downloaded it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Easy breezy resume building
August 10, 2021

Easy breezy resume building. Definitely 10/10 recommend.

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Manish H.
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Some of the options remain locked even after making the changes

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow TONITA G.
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I like the options provided, but I don't like that I can't see the whole resume when not in edit view.

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Nevada
1 review
0 helpful votes
Follow Heidelore D.
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Totally misleading you say its free nothing required but its not (not if you want to use it anyway)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Connecticut
2 reviews
0 helpful votes
Follow Michael Y.
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Good experience fast and easy good job on this thanks

Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
Follow Vernon E.
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This is probably my fault for not paying enough attention, but I kind of feel like I got suckered into this given that it "looked" like it was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius