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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Not great and they make it extra difficult to just leave a bad review.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Thanks!
August 26, 2021

Thanks! So Efficient! My very first Resume and it was simple. Looks professional and saved me tso I can spend more time on job searches

Date of experience: August 26, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Idaho
1 review
0 helpful votes
Follow Mueed X.
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It seems like an easy way to build a resume. Hopefully, in future, I will be benefited from this service

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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Very easy and helpful
August 26, 2021

Very easy and helpful. Simplifies the resume making process greatly.

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
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YOU SAID IT WAS FREE BUT IT ISNT FREE
September 25, 2021

YOU SAID IT WAS FREE BUT IT ISNT FREE

I UNDERSTAND YTHAT YOU HAVE TO MAKE A LIVING AND I RESPECT THAT BUT YOU ARE PRODITING OFF OF PEOPLES DESPERATION SO I DON'T RESPECT THAT. MAYBE DONT SAY ITS FREE IF THATS A BLATANT LIE

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Skyler C.
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It was great not having to write and prepare the whole resume

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Hong Kong
1 review
0 helpful votes
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The customer service is excellent!
August 26, 2021

The customer service is excellent! Riel helps a lot!

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
Follow Bobbie T.
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This was exactly the help that I needed to complete a resume

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
Follow Annette I.
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Takes the guess work out of building a resume. Quick and efficient.

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Disappointed I had to pay, no free first resume download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Keith D.
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Thanks i just needed one resume site was deceiving saying it was free after all the work i did ill do the trial only

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
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Was easy to use but NOT free
August 25, 2021

Was easy to use but NOT free. Hopefully worth the 2.95 I really don't have.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Gabrielle Y.
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Super easy prompts make everything so organized Id be lost without it.

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Didn't like that I was not told I'd have to pay to get my resume at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Joseph T.
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This was really very easy and I like the end result!

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Nice website with beautiful templates! Please be more up front and transparent with your pricing on your landing page. I had a feeling the tool was too good to be free. I'll gladly pay for the service, it was a great experience, but some people might waste their time putting it all together to get roadblocked at the end asking for payment.

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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This has been so quick and easy
August 25, 2021

This has been so quick and easy. I was dreading having to rewrite my resume after not doing so for over 10 years. This made the whole process so much easier. Thanks!

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Ziaun O.
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It is a nice experience easy to write and very helpful

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Polete O.
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Thank you for your for a painless experience. I am so thankful for your services.

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
Follow Kaitlyn S.
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Great!
August 25, 2021

Great! Quick and easy. Great product and very happy with the results.

Date of experience: August 25, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius