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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Really easy to navigate!
September 14, 2021

Really easy to navigate! Definitely recommend it for sure

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Jason H.
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What a quick and amazing tool to give my resume a professional refresh

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Great, quick and easy
September 14, 2021

Great, quick and easy. Will choose again when needed!

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New Mexico
1 review
0 helpful votes
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My work experience doesn't have an official company name but it forced me to write Freelance...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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Love it!
September 13, 2021

Love it! It was easy and simple to us. I am not good at putting my words into eloquent ideas you helped me do that!

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Was disappointed to see I would have to pay for a membership for a single download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
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Misleading as this was supposed to be a free service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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When I started this it said free, then you charged me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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So far very easy to use and edit
September 13, 2021

So far very easy to use and edit.

I am curious to see how the final copy will look on paper and download and how it is received.

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lindsey Y.
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Great!
September 13, 2021

Great! Very easy to use and quick to make a beautiful, professional resume!

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow Shawn O.
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Website said free at the start but no surprise you charge!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Jayley U.
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I love how it was so easy and fast would totally recommend!

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New Mexico
2 reviews
0 helpful votes
Follow Fieldcrest U.
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So stupid you have to pay you should just be helping people not profiting off them

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Happy with the multiple options
September 13, 2021

Happy with the multiple options. Will rate a 5 once I get my job.

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Azhanae W.
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Great website!
September 13, 2021

Great website! Was able to organize my resume better.

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Tamara T.
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Good
September 13, 2021

Good. I am unsure of the process. It would help to tell the story of the experience and payment up front. That is not a turn off it is a help.

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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Great
September 13, 2021

Great. Easy to follow instructions. I would highly recommend this product.

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow NAOMI K.
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Simple and easy to use
September 13, 2021

Simple and easy to use. I loved the feature that let me import an existing PDF

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Debra V.
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Expert guidance that revitalized my resume and promoted self-awareness regarding the skills I utilize in my everyday work activities.

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
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I don't like the fact that I cannot choose no as an option on the follow up question

Date of experience: September 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius