Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Erik G.
Unfollow Erik G.
Share Review
Report Review

Good First time using it so far so good if I get this job this will be the best thing ever

Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Gretta Y.
Unfollow Gretta Y.
Share Review
Report Review

Good-just s little confusing as to how to get back to the main page that contains the overall resume. (Specifically from where the editing is done)The different resume templates are very helpful though!

Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Nina N.
Unfollow Nina N.
Share Review
Report Review

Its been super easy and fast to do which is even better!

Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Debra Q.
Unfollow Debra Q.
Share Review
Report Review

The resume is good, kind of a short resume. Hope it gets me the Job I'm applying for, and a new career

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Stacy V.
Unfollow Stacy V.
Share Review
Report Review

Very misleading as a FREE Resume builder. I spent 6 hours working on this to get to the end and couldn't even download or print. I don't need monthly access, this was a one time need.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tierra K.
Unfollow Tierra K.
Share Review
Report Review

My experience was quick an easy
September 24, 2021

My experience was quick an easy. The price I'm not expensive either. Definitely worth it

Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Ricardo S.
Unfollow Ricardo S.
Share Review
Report Review

Website is so helpful in every step and easy to navigate. Thanks!

Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Melanie J.
Unfollow Melanie J.
Share Review
Report Review

Advertised as free on a Google search and only after spending time on formatting a resume was I informed it would cost money to save/download my resume. Not impressed!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Connecticut
3 reviews
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

The ads all say a free resume builder, but neglects to tell you that you have to pay $2.95 in order to download the resume you just spent over an hour designing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow SHEREE O.
Unfollow SHEREE O.
Share Review
Report Review

Didn't realize I had to pay for it so hopefully this resume gets me a job

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Stacey A.
Unfollow Stacey A.
Share Review
Report Review

Website said it was free then charged after completed

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Luis Z.
Unfollow Luis Z.
Share Review
Report Review

Reliable, and quick
September 24, 2021

Reliable, and quick. Did it at my job while working

Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow Alyssa L.
Unfollow Alyssa L.
Share Review
Report Review

Didn't know the template I chose required payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Elizabeth Q.
Unfollow Elizabeth Q.
Share Review
Report Review

It was a little difficult to go back and then the screens changed

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow Nora P.
Unfollow Nora P.
Share Review
Report Review

Had to scroll back to edit
September 24, 2021

Had to scroll back to edit- the edit button didn't work on the chosen template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Oregon
2 reviews
6 helpful votes
Follow poophole p.
Unfollow poophole p.
Share Review
Report Review

When it says free resume builder but the resume isn't free at the end, that's a scam my guys

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Evelin O.
Unfollow Evelin O.
Share Review
Report Review

It definitely helped me to stand out!
September 23, 2021

It definitely helped me to stand out! I got amazing feedback

Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Kimberley H.
Unfollow Kimberley H.
Share Review
Report Review

It was quick and easy
September 23, 2021

It was quick and easy. Being able to choose from their already available phrases made everything so fast.

Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
Follow Joshua U.
Unfollow Joshua U.
Share Review
Report Review

No points for people who work in rope access or stage rigging

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Harriet N.
Unfollow Harriet N.
Share Review
Report Review

It seemingly was an easier experience than I realized!

Date of experience: September 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius