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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Andrea A.
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Took a long time to fill out before I realized the free trial wasn't $#*!ing free. $#*! move.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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I have yet to download my resume, however the process thus far has been very easy and the resume looks good

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Nebraska
1 review
0 helpful votes
Follow ELIZABETH U.
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It would have been more honest to mention the costs for the software upfront. Instead after I wanted to print resume, then the cost is told. Not good business.

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Scott G.
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Very Quick Resume Building from my older resume document! I'm very impressed at the look of the templates

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Illinois
2 reviews
0 helpful votes
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I'm pleased with the way my career objective was worded.

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow Jane Q.
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You do not have anything listed for debt collection or team managers and very limited skills for these positions - and why doesn't your site know the word "organizational"? I would think this is an important skill and your website doesn't know how to spell it?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Cherise G.
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This was very easy and efficient
October 4, 2021

This was very easy and efficient. It's been a long time since I had to prepare my resume. Resume Genius made it easy and fast.
Thanks

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Tunisia
1 review
0 helpful votes
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...
October 4, 2021

...

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Pamela G.
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Great, but I thought it was free to build, based on what I read.

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Malaysia
1 review
0 helpful votes
Follow Puteri S.
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It is very easy to use, all you have to do is just fill up all your details and you can choose which template you think suitable and you are done

Date of experience: October 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Oregon
1 review
0 helpful votes
Follow Mariah Q.
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"FREE" is not actually free
October 4, 2021

"FREE" is not actually free. Free to create, paid to download and use.

Date of experience: October 3, 2021
Michigan
1 review
0 helpful votes
Follow Chandra H.
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It is pretty easy to use, but my field is very unusual & it is hard to relate it to most of the selection given.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Aviva V.
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Amazing love d it so happy i signed up i couldn't have asked for better

Date of experience: October 3, 2021
Washington
1 review
0 helpful votes
Follow Joseph J.
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Claims to be free, then after you've put time into building the resume, they demand money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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$24.95 is a complete ripoff
November 3, 2021

$24.95 is a complete ripoff. At least it looks professional so I'll give it 2 stars.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Evanna Z.
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The process was quick and painless and the end result was very professional sounding and a lot of templates to choose from

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Khiara X.
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Very quick and easy for someone who has never made a resume.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Iowa
1 review
0 helpful votes
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Would be better if i did not have to fill this quick message out

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow Marcos G.
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Easy format, didn't realize I had to pay for it though

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow James Q.
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So far so good
October 3, 2021

So far so good. I have used it for two of my resumes.

Date of experience: October 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius