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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Kyna H.
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Awesome assistance!
October 3, 2021

Awesome assistance! Needed help to find me a job quick and I was glad I found this website.

Date of experience: October 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Misleading ad about free, it will allow you to construct your resume but upon trying to use it it will force you into a $30 paywall

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Ok not clear on cost at first
October 3, 2021

Ok not clear on cost at first - I still can't access my proof or get a 2 page format?
I'm also still stuck in limbo filling out these forms. How can I give you a good rating or positive feedback when you still won't let me have my document?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

France
1 review
0 helpful votes
Follow Anne K.
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THANKS for this application it helps a lot for people who did not know exactly the right form for UK reseume coveed letter etc..

Date of experience: October 3, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Your resume selections are great!
November 2, 2021

Your resume selections are great! Your credit card processing system is horrible!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for bringing this to our attention and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we are here to help, so please look for a private message.

Thank you for your patience!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Dianne U.
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Very good not happy have to pay but I guess its ok

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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Not having any indication about price until the very end sucks. I expected to have to pay for a service, but be more transparent.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow DEMETRIA T.
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Just give me what I'm paying for, I can't give an honest rating halfway through this.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow Christine U.
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Great!
October 3, 2021

Great! And it look very good. Thank you for making it a smooth process.

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
Follow Christopher M.
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Helpful resourceful quick informative and easy to use

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New Mexico
1 review
0 helpful votes
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Nice way of simplifing the process my recomendation is to add spell Check other than that i loved it.

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Montana
1 review
0 helpful votes
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:): ) :): ) :)
October 2, 2021

:): ) :): ) :)

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Terri U.
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Process is Amazing
October 2, 2021

Process is Amazing. Cuts so much time off doing thing manually

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Courene K.
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It said that this is a free resume template and i have to pay 2.95 this is false advertising!

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Katherine M.
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I love the site, just wish it was more upfront about how you have to pay to get a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Christopher W.
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Would of actually been nice if it was free like it said

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow Pedro X.
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The application is very intutive and very easy to follow. I'll definiré use it in the future and recommend to others.

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Sarah S.
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This site makes resume building easy and less painful.

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Cheryl D.
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Misleading information implying it is free. Literally states free template and download, yet you require a subscription to download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Stacy K.
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Thank you… I love the option and flexibility to change your resume

Date of experience: October 2, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius