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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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You advertise as free resume builder then when your done you charge for it false advertisement
The resume builder was easy to use and I got good results. But I was annoyed that the details on the cost were not shared until AFTER you finish the work. The cost was not high, but it would be nice if that info was shared up front, Also, t would be nice to be able to add color print and other format features such as a selection of bullets, etc.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
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Resume Genius
The site is very easy to use and very helpful. However, I was not happy with not being told that I would have to pay for a subscription up front.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
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Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
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Resume Genius
Love the formatting and how user friendly this experience was!
Thank you for your review. Glad we were able to help.
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Resume Genius
Charge should be upfront, not held until after you spend so much time creating your resume. It takes more than 15 mins. It has been a bit cumbersome to go back and forth to figure out editing vs finding the format I want to use.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Super professional and built it for me, I love entering key words to describe me or that other would describe me as and they take those little key bits of information nd make you sound like the perfect fit
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
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Resume Genius
You say it's a free resume builder but charge on the way out after i've put in a ton of work... I'm paying to get my resume so I can get a job. But your practice is MANIPULATIVE.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Great happy with the help of making a new resume and would go back to this again
Thank you for your review. Glad we were able to help.
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Resume Genius
I just signed up and so far it's great. My only concern is how billing will go if I decide to cancel or if I will be charged for things along the way.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Super easy to use. Just have dates of employment ready and you're all set. Just type in your info and it formats the whole thing for you. Much easier than I thought it would be.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Easy to form. Thought provoking questions. Quick and easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not able to download my resume to use it after I paid for it
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
It would have been nice to know of the charges before creating my resume, but the program took all my fear of resume writing away.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
It was awesome and super helpful. Will definitely recommend
Thank you for your review. Glad we were able to help.
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Resume Genius
So far it is ok. Looking to do more with this program
Thank you for your review. Glad we were able to help.
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Resume Genius
Some minor issues with placement on work experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use tool. Certainly makes the process of creating and designing a resume much simpler, and certainly less stressful. Now my resume looks great, and I can feel good about this sheet of paper representing me.
I couldnt read al of the page. The screen would only show half?
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
This was a very quick, resourceful resume builder and I'm happy with my experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius