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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Brooke U.
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Great very simple and easy to use
December 2, 2021

Great very simple and easy to use. I would recommend it to anyone.

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy not expensive, however I was never informed that I had to pay. Even with that I am happy for making the process easy

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Susana,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Saivi U.
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Misled me, said it was free then made me pay money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Saivi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Good it was easy and quick they were helpful and did a good job

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Charice A.
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Thanks for everything this app is great and I will always use it

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
0 reviews
0 helpful votes
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You should make it more obvious you need to pay from the start... Not a great site.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Tennessee
0 reviews
0 helpful votes
Follow Shannon O.
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Shown as free, then have to pay to get my resume. As I spent over 2 hours on this, I am paying, but willlll be canceling as this is fraud

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shannon,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow OYETOKE V.
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Interesting way of getting my curriculum vitae at a quick rate

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Norway
1 review
0 helpful votes
Follow Katerina N.
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Very helpful and easy to create a nice cv. Good choice

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Stephanie F.
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Creating my resume was so easy, and it looks great! It literally took less than 15 minutes. Highly recommend.

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Poland
1 review
0 helpful votes
Follow Valentina X.
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This is beautiful, guys, I'm really thankful: those bullet point hints were really helping me to choose the right words, avoid the "developer speak" and instead describe my achievement in the "grown up business aware individual" language.
Thanks!

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

We’re thankful for the amazing feedback you have given us!

Regards,
Resume Genius

Malaysia
1 review
0 helpful votes
Follow Usha H.
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Love the variety of theme available and how easy was to select and edit the resumes

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Jose O.
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Asks for keywords and then writes out a neat and professional resume and cover letter. Highly recommend!

Date of experience: December 2, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kennesha S.
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I love the format and it was extremely easy to create

Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Raquel F.
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Google search lead me to believe your service was free... then you charge me $3.00... so sad!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Raquel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
2 reviews
1 helpful vote
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A bit of a bait and switch with the payment at the end.

Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Breana G.
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It was easy to input the information and there were nice formats to choose from.

Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow MARCI J.
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Easy to use
December 2, 2021

Easy to use. Allows for lots of detail and advises you.

Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jason W.
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Did not allow the career objective to auto populate

Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
0 reviews
0 helpful votes
Follow Anthony N.
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Did the process to build the resume then i have to pay without any indication that i have to?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anthony,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius