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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Jane V.
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The resume service was great!
December 15, 2021

The resume service was great! However, I wish I would have known it wasn't free before starting.

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Format was easy to follow and the choices of styles was impressive.

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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First time and they double charged me
January 14, 2022

First time and they double charged me. Great way to start of a customer experience

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tara,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Website says that this is a free tool, You spend the time using it and then you MUST sign up for a monthly account (Who on earth would need to make new resumes Monthly?!) Switch and Bait. Thanks for scamming me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michael,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This process was very easy for someone that's not so tech savvy.

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Very easy to use
December 15, 2021

Very easy to use. Especially for someone NOT tech savvy

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Elizabeth V.
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Quick and easy if you already have a previous resume to fill in

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Lauren E.
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Great!
December 15, 2021

Great! I needed an updated resume and this helped me through quick and easy steps.

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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Awesome, I liked the style of the website and it provided much needed help.

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Excellent fast and not expensive neat clean and effective

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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There is no way to get the "Free Resume". Even following the FAQ's sent me back to the $2.95 charge page.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Susan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Thanks for you help i like, because is simple is all i need

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Shaniqua E.
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They lie and make you think it is free after all the work at the end they charge you

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shaniqua,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Kym C.
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Crisp, clean, easy to use
December 15, 2021

Crisp, clean, easy to use. Great experience so far.

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kenya
1 review
0 helpful votes
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********************
December 15, 2021

********************

Date of experience: December 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Denmark
1 review
0 helpful votes
Follow Sarah V.
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Quick and easy!
December 15, 2021

Quick and easy! Made writing my first CV in 20 years feel like a breeze~

Date of experience: December 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Jessie L.
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I like it so far, just don't think I should have to pay for my own information to be typed out.

Date of experience: December 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow Rajendran A.
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Good
December 15, 2021

Good.

The resume template should provide option to modify the sub headings like Additional skills

Date of experience: December 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Good quality great words
December 15, 2021

Good quality great words. Easy to do. Looks very professional

Date of experience: December 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Elizabeth R.
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...
December 15, 2021

...

Date of experience: December 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius