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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Michelle N.
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Worked well, thanks!
December 22, 2021

Worked well, thanks! I had to write my own career objective thing because the auto-generated one didn't work well for the position I was applying for, but it still gave me a good idea of what one should look like

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

South Dakota
1 review
0 helpful votes
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I wanted to change the title under my name and was not provided that option

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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When looking up free resume services you pop up. Lie

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Willette,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Your ad said free on google so i want my money back this is so dumb

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Easy to use but don't like to surprise at the end.

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Very easy to use and tips made the process so nice

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Great!
December 22, 2021

Great! Easy to follow and complete the format for my resume.

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
0 reviews
0 helpful votes
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Good product
January 21, 2022

Good product. Dishonest presentation. Listed as free Resume service after spending time formatting resume I'm asked to pay. If you had been upfront to begin with I would have rated higher

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lucien,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Singapore
1 review
0 helpful votes
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...
December 22, 2021

--------------------------------

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Alicia K.
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Why did this website come up as a FREE resume template builder, when you have to PAY?! Not free. Rip off.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alicia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow JESSICA M.
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I dont know because you wont let me download my resume yet

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Matthew H.
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Pretty easy to use and not to complicated. Like the format choices as well

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Keith H.
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Great great great great great great great great great

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Expensive and doesn't allow for a trial of some sort

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I think it helped build a solid resume for people trying to acquire their dream job.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Dauton Z.
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Easy to the point
December 21, 2021

Easy to the point. Many helpful suggestions and selections

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Beata V.
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Would've been nice to know BEFORE i spent a couple hours on my resume, that you folks charge to download or print these out. I don't want or need any of your fancy services, I just needed to update my resume to send it out.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Bradly H.
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Easy and convenient
December 21, 2021

Easy and convenient. Made the whole experience a lot less stressful

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Laquasha Y.
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It was a great experience it was very easy for me to do.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow LaRonda U.
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Awesome instructions
December 21, 2021

Awesome instructions. Options were plentiful. Not time consuming, done in a matter of minutes.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius