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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Dauton Z.
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Easy to the point
December 21, 2021

Easy to the point. Many helpful suggestions and selections

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Beata V.
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Would've been nice to know BEFORE i spent a couple hours on my resume, that you folks charge to download or print these out. I don't want or need any of your fancy services, I just needed to update my resume to send it out.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Easy and convenient
December 21, 2021

Easy and convenient. Made the whole experience a lot less stressful

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Laquasha Y.
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It was a great experience it was very easy for me to do.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Awesome instructions
December 21, 2021

Awesome instructions. Options were plentiful. Not time consuming, done in a matter of minutes.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Love it hope it helps me get the job I really need

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Nice resumes templates and easy to input info, but a little tricky to input skills.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Destini O.
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It was good just wish there were more options pertaining to my previous job titles.

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow NA K.
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Very helpful to me at this time looking for a new job!

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Harley H.
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Easy smooth process, extremely helpful and I am satisfied with the results

Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Zenaida O.
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I like the program but came to this site because it clearly stated that there would be no charge or credit card required, only to have to pay in the end. False advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zenaida,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow DENNA U.
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Easy and quick, I didn't think my original resume was terrible, but I guess it was.

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Georgette O.
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When you do a Google search, it says that its free. You go through the whole process of building the resume and then at the end you get charged.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Georgette,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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When I clicked on your website, it said FREE, then I get to the end after filling everything in and there is a catch/fee to sign up. Yes, it is minimal, but then when people forget (which you are probably banking on), then it auto renews at a higher rate. VERY misleading - it should have said that upfront

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ron,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow jeremy M.
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Good stuff domnt 2wjbv; irbviebvuwevbwruhfqehbiko2ijubhdejwikq2o2fwjerdbhuijq2ekoewrbdhji2qepokwbrhj2krdhwjiko

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Tyla N.
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Extremely helpful in resume writing process. Resourceful and alleviates some of the stress incurred when creating a resume.

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Tracy M.
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Love this programs, so easy and helps when needing to update a resume.

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Travone M.
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Good product but the marketing made this sound like it was completely free.

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
Follow Kayla A.
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Great resume, lots of options
December 20, 2021

Great resume, lots of options. However i wish i could reorder my work experience easier

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Teria F.
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Quality, easy enough to use, goo tips and helpful references

Date of experience: December 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius