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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Only disclose costs after resume is made. Deceptive
It was easy to use and made my resume look very professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This advertised a free builder and I had to pay for it after I spent over an hour on the sight
Hello Laura,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This made is super easy to build a resumes with virtually no stress.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You say it is free when it clearly isn't actually. I spent hours making the resume only to not be able to download it until I subscribe to your stupid system. Not cool man. Nobody do this if you think it is free. I am sad
Hello Noah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Really amazing experience, it was quick and very helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good really simple and easy to use, would recommend to my friend and family.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site made it so easy for a first time user, I would recommend it to anyone
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I did expect to be charged since I googled free template. You should warm me about the charge from the start of building my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The last part did not leave enough options to leave a correct about me. I also thought this was free
Hello Evon,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Really great user experience. My dream is to design a website as awesome as Resume Builder!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Great! Really easy to use! Definitely recommending to friends!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Excellent website design with intuitive use and excellent resume building software!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Service was advertised as free. Not until you are done, are you told it would be 2.95, and the only way to cancel was to call M-F.
False advertisement.
Hello Drew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This was so quick and simple! Would recommend it to everyone who needs to type up a quick resume in only about 15 minutes from start to finish!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This is not free! There is a fee to get your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The website was so easy to use and update my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy to build a resume very professional would recommend
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it! Thanks for all of the help with my resume!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
State that downloading the Resume is a paid service before walking through the process.
Hello Michael,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Portia,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius