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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good, I enjoyed it and thought it was easy and I think it helped me.
Beautiful templates, very user friendly, takes the hassle out of building an attractive resume by yourself.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Sneaky with the - Free download - then spend 30 minutes updating your resume... then have to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good. I like the layout of the template.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ok. Just an service im trying to print without 500 follow questions
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Resume Genius
I don't have a lot to say. I only take a star off because I was led to believe it was free until I needed to get the file, and then I was charged.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great it was fast and easy. I will tell all my friends
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love how quick and easy it was to set up my resume and the options I had to choose from
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ok but I would like to see the whole thing in one piece before I have to pay
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would not like yo give a review thank you……………..
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good it was difficult purchasing the resume because the d
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Forcing payment after spending time building resume. Feels misleading.
Hello Ryan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Excellent, easy to use and has given me more options in selecting my skills
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hello Hunter,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy and helpful, really helped me find the right use of words and job descriptions, this was a life saver!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I only used this because it said it was free and it wasnt free at all
Hello Ray,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Worked well -- Thanks! Maybe consider adding more industry categories for jobs in the drop down. I was looking for construction and it was not an option.
Thank you! We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy to use! Made the process less stressful than other resume building sites I've used in the past. I only have 4 stars because it is not infact free but the 14 day trial is very affordable.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This was a well experience. Overall, very quick and efficient.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius