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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It said it was free until it came time to download and print. I felt deceived.
I appreciate the assistance of creating my resume. I have not created a resume in over 10 years. It was a comfort to have guided assistance.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Just want a one time payment so I'm not continuously getting charged
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good enough because it was cheap and fast which means no stress
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Did not appreciate stating it was free then get to the end and required membership purchase!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I loved the access to auto fill suggestions! My resume looks amazing!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Made it very easy for someone who hasn't had to do a resume in 30 years.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good very helpful and Easy to figure out. Only thing i would change is it said free until you are completed then you have to pay
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I found this to an efficient way to create and develop a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great so far! I do wish there were a few more resume options though. But it was easy to fill in.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a very simple stress free experience. It was also fast and accurate.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought the resume was free. After finishing my resume I was required to pay in order to download
Hello Joshua,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It's intuitive resume builder and it's well worth the price.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This website is very helpful. And very easy to navigate.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I liked the experience and would recommend to anybody looking to update a resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Unimpressed that your site offers Resume's for free and then you charge us.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Smooth! Guides me along to make the process of creating a new resume seamless!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
GOAT GOAT GOAT GOAT GOAT GOAT GOAT GOAT GOAT GOAT GOAT
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Allen,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius