Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
2 reviews
0 helpful votes
Follow Pam J.
Unfollow Pam J.
Share Review
Report Review

My resume was extremely easy to build and I am very happy with it so far. Hopefully I get use out of the other perks because I didn't know it cost anything until after I took the time to build the resume. Kind of a trap, but I am willing to pay the $3 for the resume because I really like how it turned out.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

Once you hit pay you can't go back to edit or look at resume. I didn't see the price. So do I cancel the work I put into it or pay?

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Tia T.
Unfollow Tia T.
Share Review
Report Review

This was so easy and quick and my resume looks amazing.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Macie P.
Unfollow Macie P.
Share Review
Report Review

Easy understanding and really good at directions especially for someone who hasn't ever done a resume before!

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Damien L.
Unfollow Damien L.
Share Review
Report Review

Great experience and will definitely recommend it to other people.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow GREG W.
Unfollow GREG W.
Share Review
Report Review

So far, so good
February 23, 2022

So far, so good. We will see how it is after downloading.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Shauna N.
Unfollow Shauna N.
Share Review
Report Review

I didn't know I was going to have to pay. It surprised me at the end. There are free resume makers that I could have spent my time on.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Tom B.
Unfollow Tom B.
Share Review
Report Review

Pay to receive resume is ludicrous, if you had told me upfront it would be a honest business practice

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tom,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Grace V.
Unfollow Grace V.
Share Review
Report Review

Wish I could just buy 1 copy and not a subscription. Otherwise a great experience

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Hunter U.
Unfollow Hunter U.
Share Review
Report Review

Good resume builder, I want a little bit more customization.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Mark I.
Unfollow Mark I.
Share Review
Report Review

Advertised as free but then you have to pay. Total trap

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Zachary Y.
Unfollow Zachary Y.
Share Review
Report Review

Aaaaaaaaaaaaaaaaaa aaaaa aaa aaaa aa aaaaaa aaaa aaaaa aaaaaa

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow steve O.
Unfollow steve O.
Share Review
Report Review

The link says your site is free to download the pdf then after all the time it takes to fill out the resume it cant be downloaded until a reoccuring payment is set up

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Steve,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Share Review
Report Review

I used this site because it said free resume builder, no credit required. False advertisement. Now I'm roped into a subscription that I have yet discovered how to cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashley,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Dona P.
Unfollow Dona P.
Share Review
Report Review

Great and easy to use for someone not accustomed to creating a resume

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Lacorice U.
Unfollow Lacorice U.
Share Review
Report Review

I had a good experience nO Problem really it was great

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Morris M.
Unfollow Morris M.
Share Review
Report Review

Fast and easy
February 22, 2022

Fast and easy. Helped me create my resume in record time.

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ron R.
Unfollow Ron R.
Share Review
Report Review

Amazingly easy to set up
February 22, 2022

Amazingly easy to set up- lets see about downloading and printing...

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Darlene O.
Unfollow Darlene O.
Share Review
Report Review

Why wait till ready to print or download to ask for price

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tianna C.
Unfollow Tianna C.
Share Review
Report Review

It was very helpful
February 22, 2022

It was very helpful. Gave me creative ideas for my job descriptions

Date of experience: February 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius