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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My resume was extremely easy to build and I am very happy with it so far. Hopefully I get use out of the other perks because I didn't know it cost anything until after I took the time to build the resume. Kind of a trap, but I am willing to pay the $3 for the resume because I really like how it turned out.
Once you hit pay you can't go back to edit or look at resume. I didn't see the price. So do I cancel the work I put into it or pay?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was so easy and quick and my resume looks amazing.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy understanding and really good at directions especially for someone who hasn't ever done a resume before!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience and will definitely recommend it to other people.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I didn't know I was going to have to pay. It surprised me at the end. There are free resume makers that I could have spent my time on.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pay to receive resume is ludicrous, if you had told me upfront it would be a honest business practice
Hello Tom,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Wish I could just buy 1 copy and not a subscription. Otherwise a great experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good resume builder, I want a little bit more customization.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Advertised as free but then you have to pay. Total trap
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Aaaaaaaaaaaaaaaaaa aaaaa aaa aaaa aa aaaaaa aaaa aaaaa aaaaaa
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The link says your site is free to download the pdf then after all the time it takes to fill out the resume it cant be downloaded until a reoccuring payment is set up
Hello Steve,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I used this site because it said free resume builder, no credit required. False advertisement. Now I'm roped into a subscription that I have yet discovered how to cancel.
Hello Ashley,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great and easy to use for someone not accustomed to creating a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I had a good experience nO Problem really it was great
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazingly easy to set up- lets see about downloading and printing...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Why wait till ready to print or download to ask for price
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very helpful. Gave me creative ideas for my job descriptions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius