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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Easy to use. But not free, even though it claimed "using our free resume templates"
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I spent a lot of time entering my experience and clicked "back" to adjust time period and then lost my work
Hello Carol,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I hate that I went all the way through the process before a fee was assessed!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was good ty it was quick and easy and it didn't take no time to put the resume together
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The website tricks you into thinking it's free but it's not. Then there's the scam of automatically setting up a renewal which is $40/mo.
Hello Kenneth,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quite helpful and very cheap, I'm satisfied with the service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The first thing i saw was that it was a free template... not a 2 dollar - something fee...
Hello Yuliya,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Your help has been wisely appreciated
Accept my gratitude
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Make larger text boxes when typing in experience section.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The content keeps changing which is frustrating. Average templates. Cannot add a photo.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It Feels easy to make my resume and have a different style
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I wished we would have access for a week to make any changes, in the future.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super quick and easy to use made my life so much easier
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Its good until you ask for a review in which I don't have a studied opinion so then it becomes annoying.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said it was free, is not I have no idea how to cancel my subscription
Hello Bill,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very helpful resource for someone who hasn't updated their resume in 9 years!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Love it, it's easy and fast and does most of the work for you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing job description aid. Lots of filler. Organization on resume is amazing.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The initial search said it was free! Now that I'm done, there is a fee before I can mail or print!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius