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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This is a terrible service- it gives you a great service to build a very appealing resume, but it advertises as free, but IT IS NOT. It's pretty frustrating to spend hours a wonderful resume, thinking the service is free, and then learning you have to pay, when I could have spent my time on a real free website.
Was not clear that all formats were charge to use.
Hello Ainsley,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
I will refer résumé genius to someone in the near future
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent inputs throughout the creation of resume with intuitive inputs and templates
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Resume Genius
You should say upfront that you are going to charge people. The advertisement suggested the templates were free. It's a great service, but I think it's misleading.
Hello Daniel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Regards,
Resume Genius
This was fast, easy and straight to the point!
Loved it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Quickly, not much of a hassle although I thought this was free. Hope I don't repeatedly get charged
Thank you for your review. Glad we were able to help.
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Resume Genius
Nicely organizes your experience, achievements, and skill-sets
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Resume Genius
Fast and Easy. It has been 5+ years since I updated my resume and I had no idea where to start. ResumeGenius Made things simple.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Your company is a $#*!ing sham waiting till the end to send purchase, last time purchasing and will be advocating other brands to college classmates.
Hello Patricia,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Not Free but helps organizes a template for you to use
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I think it is terrible to have to pay money for this.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome so neat and fast I love the process it helped me and everything
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very simple, quick, easy, resume building. Love, Love this!
Thank you for your review. Glad we were able to help.
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Resume Genius
Only reason for not having 5 stars is that there is no way to change your job title in the header once the resume is created so you have to start over to do that.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to do with very simple step by step instructions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super helpful with recommendations for your best resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Would have been nice to know about the $2.95 charge at the beginning of the resume building experience.
Hello Michelle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
A wide range of options to choose from. Good formatting. Getting things exactly right can be a bit tedious and involves some trial and error.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Slimy bastards. You're advertised as a FREE service.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Alexandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius