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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Lydia U.
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Very helpful, beyond great made it so simple to create my resume.

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
3 helpful votes
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I don't understand why you said "free" resume in the beginning

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Muza,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I struggles so long trying to make my resume, with resume genius i got it done during one class period

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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A+++ what really easy to navigate
March 29, 2022

A+++ what really easy to navigate. Just put in your info and boom its done

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Needs optional answer slots in case info is currently unknown

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow ANGELA Z.
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A little deceptive that you can't access your resume until the end, without paying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Angela,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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This was Easy
March 29, 2022

This was Easy. I'm terrible at this so this was great.

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Sucks that you have to pay for it but it is a great website to use to build/create that resume

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow tassi I.
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I am happy to build my resume from your service. This is my first time writing a resume with professional help. Thank you.

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ola M.
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I would love to see more robust options for project management

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
Follow Tracey K.
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The site said "free resume' which it is not. It is worth the $2.95 BUT I'd better be able to cancel this immediately after this one download considering I only need this one time! Tracey Kilcup

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Brandie H.
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Great and easy to use to build a resume quick. Thank you.

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow Deonna J.
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Had a problem changing email for billing purpose and they were quick to change it for me since I was creating this for a friend.

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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It was great looking forward to work with you again

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Camille P.
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Very good experience and lots of good formats to choose from, it would be nice if you had more formats that were more student oriented.

Date of experience: March 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Diane Z.
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I'm about to download it towards my indeed job search so I hope everything goes well but for now I'm giving you five stars

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I was not expecting a charge but it seems to be a good builder. Would prefer to choose the format.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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You should tell people this cost money at the beginning.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rebecca,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Douglas R.
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Unclear how the plans are differ, unhappy that cancellation options involve a phone call.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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My experience is good I thought I would have been able to list my prior experience as my prior position was only for a year due to the Pandemic.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius