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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Made it easy to accomplish because of the help with options to choose from which best described you. Get a completed and informative result with true professionalism.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Too much limitations in the templates, don't really like the design, plus the sneaky strategy when you have a customer put some efforts and time in their resume, and then inform them that it wasn't free. I mean I knew that having experience with some other cv builders online, but still.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really love the easy interface for inputing my experience and certifications! Makes it a dream to create my resume from scratch within seconds, compared to the tedious work of configuring a Word document just right to display what I want.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Although it wasn't free like it was advertised your price was within my budget, thanks for being their a resume is a very important tool in getting a job and starting a new career.
David Loyd
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great >……>>…………………………………………………………………………………………………..
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is very easy to prepare your resume with this website
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said it was free... then after we put all the work into it, then it charges you.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not sure if you will charge my card after the trial.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy and quick. Straight to the point with minimal effort.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
When looking for help to create a resume, under ResumeGenius it says free when it actually is not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's ridiculous that i have to pay a MONTHLY FEE to get access to one $#*!ing resume. I feel like a standard charge for every time I download it is acceptable, but a monthly fee?!?! It's $#*!ing insane
Hello Lauren,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Works really great! Id give it 5 stars if I could use my cash app card instead of debit card.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Inaccurate description that it was a free service, after sinking in over an hour... it only made sense to pay the $3
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good experience but dont feel like i should have to pay.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use helpful and just a delight wish there were more like you
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Fast easy and the results were good and gave me a professional looking resume very quickly
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Excellent, easy to use, helpful, layouts to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius