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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Pay wall sucked, at least give the option of free styles so people dont put in the work just to hit a pay wall
It's been a great experience thus far. My resume is beautiful and I feel confident going forward.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Helpful, was listed as free, but found the charge at the end.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy and was done in a matter of 10 min. Downfall part is that it isn't free like I had thought it was. I don't like being fooled.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I think it is a great site and resource. I just wish I was told from the beginning that there would be a cost before typing all of my information into the program. I probably would have still done it, but it was frustrating getting to the end and then being told. It is not all on you, it might've been on there, I just did not see it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Scam site, would not have used if I had known I had to pay to get my resume
Hello Belinda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I lost the first resume I was writing because it was not able to save during writing. This made me mad!
Hello Erin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy to use. Multiple intuitive options and displays.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Way too much money and for it being a monthly charge of $24 is ridiculous
Hello Tiara,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was a good experience I liked that it was a low cost and it was easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Advertised as free but costs after all the work of putting the resume together is complete. Wont be recommending to others
Hello Savonne,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Be upfront about 3 dollar charge. I know it's not much, but I can see why people get turned off by it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Building my resume' was so easy with Resume Genius.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My first attempt to pay was refused due to some issue
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! It helped me through the whole process and walked me through every stage
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was duped into paying for something I thought was free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would rather pay a flat fee than for a membership but was happy with the quality of the resume and ease of building it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use. Structured. Wonderful suggestions. Creative. Extremely helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience and easy. Love the options. Excited about my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good website and great experience overall. However, not displaying that this is a subscription based service or the payment tiers until after I spent 2 hours on the resume is a dark pattern and you should feel ashamed.
Hello Jake,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius