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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Career objective creator didn't work, generated an empty box
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Resume Genius
It was a very easy process and impressed until it asked for my credit card information to charge me for a membership when they advertised it for FREE create a resume less then 15 minutes for FREE but that's how they get you. I didn't have the time or patients to try to recreate and do the resume all over so I just paid for it.
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Resume Genius
It was very easy and the customer service chat rep was very helpful!
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Resume Genius
Easy to use nut should have mentioned the price up front.
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Resume Genius
The resume was very easy to build and I'm not sure if i would of been able to make a resume this good without this service
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Resume Genius
Very easy to use and develops a professional resume
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Resume Genius
Maria was empathetic and so helpful with my concern. I am unemployed and cannot afford the $24.95 payment. But I spent so much time on my resume and I wanted to use resume genius, so she gave me a discount. When I get a job it will be thanks to resume genius and I will always be grateful and spread the word :).
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Resume Genius
Great site. Easy directions, and great options for objectives
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Resume Genius
Great sight other then it said free and it charged me almost three dollars just be real next time dont say free say cheap or three dollars
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Resume Genius
Very good but was under the expression it was free.
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Resume Genius
Was a very huge help as i haven't created a resume in a long time!
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Resume Genius
This service was quick and easy to use for making my resume.
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Resume Genius
Very quick and extremely helping in organizational and grammar tips.
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Resume Genius
Easy to edit, easy to change style, easy to change templates, easy to download and save in different formats. Very user friendly
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Resume Genius
Wish I would have known ahead of time that you charge. I completed the resume thinking it was free. Then I find out you charge. You should tell people up front..
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Resume Genius
I found it to be a very efficient way to up my professional game and stay current with the times.
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Resume Genius
Even after choosing all my options for the objective section, it was blank and never created it for me, I had to make up something on my own, and then going back the whole site froze and I had to reload it. Also I assumed the site was free and in a limited capacity but I had to pay to download my resume, though I guess that's on me. Luckily the trial is very affordable, here's hoping it doesn't automatically keep charging me after the trial period. Otherwise it was a good experience.
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Resume Genius
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Resume Genius
Great and easy to work on and end outlook is really amazing
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius