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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was wonderful to get help in updating my resume
First time making a resume and the steps were clear and understandable.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Didn't know I would have to pay, it was advertised as free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, easy to navigate and find the recommendations for job sets easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was pleased to connect with a real person in the chat! They answered my question readily and provided prompts that were very helpful.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I don't like how it's advertised as free, then once you've spent the time populating the template, you charge to be able to save it, very deceptive, but apparently effective. :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easier to use than any other resume builder I've tried. Very nice template options as well!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was very easy to pick which resume I wanted and format my old resume to the new one.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy, straight to the point and love hoe resume genius has many options to edit your resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing computer generated options that tremendously helped a first time resume creator.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius has helped me make my resume friendly, organized, and quickly!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was very good thank you so much for your effort
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Do NOT like that I couldn't access the printing capability of my resume that I spent hours on building. FREE wasn't free. Should have known there was a catch...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was so easy, and the final result looks really sleek and professional!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
So easy to use and create a beautiful, professional resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This website helped me to update my resume quickly.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't appreciate the billing being sprung on you at the end of the process. You should be more up front about this in the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Deliberate misrepresentation of your services. Failure disclose there was an initial fee and then additional fees thereafter on an advertised free service at the outset
Hello Les,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Would have loved more design formats among the templates.
Please do more on that. Thank you.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius