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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The site is misleading. It says FREE resume but you actually have no access to using it UNLESS you pay the subscription.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
It is first time to use such tool to build a resume, and found that it is so easy, convenient, wonderful, and solve my problems, thanks
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
It was quick and easy and did a much better job than I could have done
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Said it was free but it was not however it was easy to set up thank you
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Easy and professional assistance. User friendly and a great look.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Easy to use! This was quick and helped me word things professionally
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Quick and professional results! Ease of use and great resources.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Fast and easy to use. A friend recommended and I will do the same.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Thank you this was great. I love how this website knew what my job title entailed and provided examples of that!
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Thank you you all made this an easy experience. Totally recommend.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
I saw online that it was a free service. The resume looks great and 2.95 is cheap so I'll take it
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Good it helped to build a better resume to begin looking for jobs
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
It helped me build my resume, so i could obtain a freshly built resume. I haven not done one since high school. This was a fresh step by step easy way to do it. I am glad, came across your website when i looked it up. I appreciate your websites help. When i am ready to add on or
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Very easy to use very helpful advice. Very quick and easy to use
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Thanks for helping out, Only 30 more characters to make your standard review into a featured review!
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Good application fast fun and orderly. Thank you i willy loved this appy.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
The entire process was easy and very professional. Thank you
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
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Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
It sayes FREE, but it isn't free and if you don't read the fine print you are charged even more I only wanted to create a resume and be able to print it! Stop saying Free
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius