Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

A free resume means just that, FREE. False advertising at its finest. If I had not already spent so much time completing the template for the resume I would not have continued. I should not be forced to sign up for a service that will be cancelled anyways.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashley,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Melinda W.
Unfollow Melinda W.
Share Review
Report Review

Great service for making a resume, downloading gave me a few issues.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

So far this resume builder has been very easy to use, including some great verbiage to use.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow STACEY U.
Unfollow STACEY U.
Share Review
Report Review

Easy to use and I was thrilled that I could upload my existing resume. LOVE the suggestions for job duties. Nice formatting options

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Justin H.
Unfollow Justin H.
Share Review
Report Review

It says its free to make but you have to pay to actually obtain the resume. Should say you have to pay from the start, be better.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kristina K.
Unfollow Kristina K.
Share Review
Report Review

Awesome resume builder
June 4, 2022

Awesome resume builder. Covers everything you need & want!

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

So far so good
June 4, 2022

So far so good. Easy to use but wished I could change fields.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review

I love the resume creating experience, however I do wish that you had expressed earlier what the costs would be up front.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jose T.
Unfollow Jose T.
Share Review
Report Review

Would love to be able to move subjects to areas that I want. (eg References below Languages)

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

Made it very simple to put my resume together. Most user friendly for sure!

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Gregory K.
Unfollow Gregory K.
Share Review
Report Review

Feel tricked having to pay 3 bucks to get my resume when the page said no logins or account needed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gregory,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Walleania G.
Unfollow Walleania G.
Share Review
Report Review

I absolutely love Resume Genius
June 3, 2022

I absolutely love Resume Genius. I will definitely recommend my friends and family.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
4 reviews
11 helpful votes
Follow Roger M.
Unfollow Roger M.
Share Review
Report Review

Easy to use
June 3, 2022

Easy to use. Still unclear of the quality and effectiveness of the Resume.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Rodrigo T.
Unfollow Rodrigo T.
Share Review
Report Review

Its an amazing tool that helped me build a professional resume

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Oluwatosin W.
Unfollow Oluwatosin W.
Share Review
Report Review

This is super cool!
June 3, 2022

This is super cool! It's efficient and most importantly, the result is amazing.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Holly A.
Unfollow Holly A.
Share Review
Report Review

I like how fast this process was. I like how professional it looks. I like all the autofill options.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

I like the website, but I wish I could move around the sections according to the template. Also, I would love to be able to use this for free.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Frank O.
Unfollow Frank O.
Share Review
Report Review

Very helpful templates and hopefully good feedback

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jonathan L.
Unfollow Jonathan L.
Share Review
Report Review

Very user-friendly, has good suggested tips/input as you build your resume, and lots of options to choose from that will incorporate all you need.

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Benjamin G.
Unfollow Benjamin G.
Share Review
Report Review

Communication with the company is not very good. I requested to change the format of this resume but got no other choices of resume from the company representatives.

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius