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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Antwan K.
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Everything has gone smoothly so far. I would like to have the opportunity to come back and make changes as need be.

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Great and very easy to navigate
July 5, 2022

Great and very easy to navigate- this site is simple and creates a resume with ease

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Francisco W.
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Really easy to build and it also gives you accurate suggestions to build a complete resume

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tanisha Z.
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Dont like how i did all for a payment to be asked at the end was looking for a free resume builder your site was misleading and the amount of time it takes to build the resume it should be free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tanisha,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Mexico
1 review
0 helpful votes
Follow Zaide C.
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Loved it, makes preparing a resume such an easy task.

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Marche J.
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My daughter sent me her resume to fix and didn't know where to start because it was such a mess. This made it so easy to complete the process and create a very professional resume for her. THANK YOU SO MUCH!

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Senait F.
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I searched free resume builder and this is not free. Also, I have to start a subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Senait,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Laurie V.
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So easy and so inspiring!
July 5, 2022

So easy and so inspiring! I sound on paper as great as I feel in person!

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Gusmary Y.
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You guys need to inform people your pricing before they waste their time creating something and may not be able to have the money to pay.

Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Asjourri A.
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Says free on the title of website
August 4, 2022

Says free on the title of website. It forces you to buy it because after doing all that work, you don't want to restart or look for more websites. Very tedious. Another useless subscription I'll have to cancel before I get charged nearly $30 two weeks from now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Asjourri,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Daishalee A.
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Had a great experience creating my resume. You made it easy for me, thank you!

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Abigail K.
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Incredibly helpful, especially coming back to the workplace. Appreciate all the sample prompts.

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Israel D.
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Everything was great until the charge of $2.95 popped up as i needed my resume.

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Khalilullah N.
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It's not free as it is advertised remember don't waste your time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Khalilullah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Nicole Y.
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I like how easy it is
July 5, 2022

I like how easy it is. I like how it helps you word objectives correctly.

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow Sylvia E.
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I was very pleased with how I was helped with detailed info for my resume.

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow William T.
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Not right now, I'm busy looking for a job, thanks!

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Vanessa D.
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After spending my late teens and most of my early 20's being a mum. I needed to get into the workforce to support my family. Starting off with a resume with little work experience to help boost my appeal to job applications, resume genius took all my worries away within 5mins giving me everything I need to
Be confident with applying with an amazing resume!

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Ron Y.
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Loved how easy the entire process was to complete.

Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sherry D.
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I asked the internet if this was FREE before I started it and it said yes. THIS IS NOT FREE! After hours i could have not done this but this was your hope to get my information!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sherry,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius