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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Elizabeth S.
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This was easy to use
August 23, 2022

This was easy to use. I love the suggested verbiage in all the sections. It made constructing an appealing resume simple without any stress.

Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Extremely Helpful and beautiful GUI
August 23, 2022

Extremely Helpful and beautiful GUI. Great options for recent careers with excellent word choice and auto-fill is wonderful. Would 110% recommend using. Only took me 10 minutes.

Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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...
August 23, 2022

...
**************

Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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Really helpful
August 23, 2022

Really helpful. I would definitely use it again when I need to update my CV.

Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Very quick process made it easy to create a resume

Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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I wanted to change a heading on my resume with "Help" and wasn't able to.

Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Sonia B.
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Excellent experience and very easy to use. Thank you.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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You don't take most of the debit cards in my pocket. Then, the one you actually took is not one you can get funds from later. I don't get it.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
2 reviews
0 helpful votes
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Experience was awesome!
August 23, 2022

Experience was awesome! Transitioning from my resume to the updated one was smooth and definitely on point.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow India V.
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A very easy website to navigate and I'm happy with my resume!

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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THIS IS A MISTAKE, I THOUGHT THAT I WOULD JUST BE BILLED $7.95 BUT WAS CHARGED FOR THE WHOLE YEAR. IS REFUND POSSIBLE FOR THIS SITUATION? THANK YOU.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Oscar,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Mary B.
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It was quick and easy with a great deal of assistance.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

West Virginia
2 reviews
0 helpful votes
Follow Ann G.
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Nothing is for FREE, don't be mislead. It is easy to use, makes suggestions. And quick.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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I didn't see anywhere about it costing money until the last step.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Matthew W.
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Your link for the google homepage says free resumes. Only after you finish making the resume do you state that it's actually a $2.95 fee with a reoccurring charge if not cancelled. You're liars and scam artists who took advantage of me for $2.95 but will not get a cent more. I will tell everyone I know what a $#*! company you are so they don't make the same mistake.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matthew,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Easy to use...
August 22, 2022

Easy to use... but it did say free than i owed 2.95 to get my finished product... VERY MISLEADING

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tabatha Q.
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It was very fast & easy way to do my resume. I liked the application, and would recommend to other people who needed to do their resume online. Thanks so much for the great experience.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Michael V.
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ResumeGenius helped me to navigate my resume writing in an easy and effective way. Thanks.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Gionne G.
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Easy to use
August 22, 2022

Easy to use. I wish I could remove some of the core headings to replace them with something more relevant to what I need, but overall it is fine

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow NARGIS T.
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Amazing would definitely recommend for my fellow Canadians. Fast, much help, and gives u plenty of options to choose from even if you choose standard.

Date of experience: August 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius