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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The whole experience was amazing, and so easy and even got me a little more motivated to create a more professional, thorough resume.
Easy and quick way to develop and edit your resume. Love the template selection!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Paying was difficult after i thought it was free. Make the fees up front
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Have a great day,
Resume Genius
I was not informed that I will have to pay to "Get My Resume" right at the beginning. There is no mention of price do I feel somewhat cheated at the end of the process.
Hello Jacqueline,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It is very organized and provided very helpful suggestions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast and easy. Templates are great to go off of. Now lets see what the employer thinks...
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Have a great day,
Resume Genius
This made it really easy for me to make my first resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Dumb that we have to pay when it clearly says its free when I click on the link.
Hello Isaac,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Saved my resume when I logged in! Template options made it quick to customize my resume for different nursing fields.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Too expensive for a platform that is trying to help people get a job
Hello Hannah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Didn't tell me that I needed to pay to get my resume downloaded
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great, good it was very easy to use and get what I needed done, will use it again for sure.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This has been the easiest way that I have ever done a resume!
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Have a great day,
Resume Genius
You guys are helping my stress by providing this service.
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Have a great day,
Resume Genius
Decent service. Just wish I was able to add my references without having to provide an email.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I wasted my entire time making the resume just to find out at the end that I have to pay.
Hello Ashlyn,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very well. Although not all references have emails.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved the website it was very easy to use and quick was highly disappointed I had to pay but it was worth the 2.95
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would have liked to add my personal and school email.
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Have a great day,
Resume Genius
I had to use my phone as computer was acting up and it worked great
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius