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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Sem G.
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The whole experience was amazing, and so easy and even got me a little more motivated to create a more professional, thorough resume.

Date of experience: August 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Easy and quick way to develop and edit your resume. Love the template selection!

Date of experience: August 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Paying was difficult after i thought it was free. Make the fees up front

Date of experience: August 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Malaysia
1 review
0 helpful votes
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I was not informed that I will have to pay to "Get My Resume" right at the beginning. There is no mention of price do I feel somewhat cheated at the end of the process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacqueline,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It is very organized and provided very helpful suggestions.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Kathryn V.
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Fast and easy
August 31, 2022

Fast and easy. Templates are great to go off of. Now lets see what the employer thinks...

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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This made it really easy for me to make my first resume.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Dumb that we have to pay when it clearly says its free when I click on the link.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Isaac,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
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Saved my resume when I logged in!
August 31, 2022

Saved my resume when I logged in! Template options made it quick to customize my resume for different nursing fields.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Hannah L.
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Too expensive for a platform that is trying to help people get a job

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Hannah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Clayton Y.
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Didn't tell me that I needed to pay to get my resume downloaded

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Tiarni Q.
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Great, good it was very easy to use and get what I needed done, will use it again for sure.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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This has been the easiest way that I have ever done a resume!

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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You guys are helping my stress by providing this service.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow MICHELLE K.
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Decent service
August 31, 2022

Decent service. Just wish I was able to add my references without having to provide an email.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Ashlyn V.
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I wasted my entire time making the resume just to find out at the end that I have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashlyn,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Virginia X.
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Very well
August 30, 2022

Very well. Although not all references have emails.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Marquita M.
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Loved the website it was very easy to use and quick was highly disappointed I had to pay but it was worth the 2.95

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
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I would have liked to add my personal and school email.

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Derek H.
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I had to use my phone as computer was acting up and it worked great

Date of experience: August 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius