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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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So great!
September 12, 2022

So great! I had someone help me due to complications but it worked out.

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Now experience was great tricks on the money but thank you the service was superb

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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Easy to use
September 12, 2022

Easy to use. Although it does say FREE, but still asks for a payment at the end.

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Didn't realize there was a fee until we went to print the resume. Fees should be stated up front.

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
2 reviews
0 helpful votes
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Loved it and made this so easy for an old lady.
Thank you

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I think the price for the 14 day trial is very fair, I just wish the pricing system had been made more clear from the start. If you were honest about it costing $3 from the start I don't think you would turn many people away, but showing the price right as we try to download the resume is a little shady. There's also not a ton of resume customization compared to other sites. That being said, love your templets and the data entry is super easy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sarah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Everything about this said free until you fill everything out then u have to pay to get it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nolan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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This is probably the easiest website i've ever used for resume building. Once you have an idea of what you're going for resumeGenius fills in the rest. Extremely valuable if your in a rush!

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
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It has been so simple and easy, resume genius guided me through every step.

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow JULIE K.
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The only thing that needs to be added is bus, Transportation

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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Good enough for my purposes, just checked this out and test the quality.

Date of experience: September 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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$2.95 is expensive to print out your resume. The price should be max $0.99. The application is easy to use though.

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very easy to use and very simple format which is easy to read.

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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So user friendly, I am impressed at the different resume templates offered and the option given to also work with Resume Genius on creating a Cover Letter.

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

TT
1 review
0 helpful votes
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I need to access my resume immediately to submit for a job tomorrow morning. I am not interested in the upgrading of the resume.

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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The process should have a more descriptive selection for job titles

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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So, far great, It would be even better once I land a great high paying job :)

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Thank you so much i was really stuck trying to transcript my old resume because it was out of date and this really saved my butt. Im very thankfull you peoples have this up to help others :)

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Claim its completely free, not true
October 12, 2022

Claim its completely free, not true. Forced to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dusty,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Lloyd X.
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It was a great experience and a good timely matter to get this resume done.

Date of experience: September 11, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius