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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
4 reviews
0 helpful votes
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Don't like the idea of paying a subscription fee, I'm good with a one time payment

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

1 review
0 helpful votes
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Would've liked a resume for free, think it's ridiculous to have to spend $3 but oh well.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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You advertise free resume but instead you have to buy a subscription for 3 dollars just to print your resume'. That's is called false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Shawn,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Anilasor B.
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Lots of choices and suggestions how to make your resume

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Should not be marketed as free when it costs money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Logan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow SHANNON T.
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Easy to use, however, wish it gave more options of editing the layout once you chose a format.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Nicole X.
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Great so far
October 19, 2022

Great so far. I only need the basic service though.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Why is there not an option for a one day membership

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Bryan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Miguel J.
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Awesome experience, made the whole process simple & efficient

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow ERINN G.
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If it's free, it's free
October 19, 2022

If it's free, it's free. Don't advertise as a free product and then introduce charges later in the process. Otherwise great, and easy to use for updating my resume. Nice template options.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Darlene Z.
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Perfect guideline with very helpful suggestions for proper verbiage.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Joseph H.
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Easy and quick to modify and/or revise existing resume. A little to structured, but overall good.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Hannah P.
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Quick and easy
October 19, 2022

Quick and easy. Helped me create a more update and professional resume.

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Emma C.
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Easy, fast, and organized!
October 19, 2022

Easy, fast, and organized! The helpful generated responses are a great springboard

Date of experience: October 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Amadeo W.
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Great but whats with the ill be charged more money after 14 days thing... Thats wrong.

Date of experience: October 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kimberly Q.
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Are not straight forward about having to pay monthly for these services

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Kimberly,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Kara Q.
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OK
October 19, 2022

OK - Hard to really say yet... not sure how much I can edit

Date of experience: October 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ryan Z.
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It said it was free and didnt say anything about it costing money until the end and I was hours into it so I would have wasted all that time!

Date of experience: October 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Desiree Y.
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This made it super easy for me to build my resume and make it look very professional. Thank you

Date of experience: October 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jessalynn G.
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Quick and straight forward
October 19, 2022

Quick and straight forward. I was able to search for my specific field and find great suggested skills which I never would have thought to mention.

Date of experience: October 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius