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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I spent so much money on a resume write this is great!
You should be able to change the names of the sections on the resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Maybe make it clear that it is not a free service before some college student with minimal time and money poors their time into their resume and only pays for it because they do not want to re make their resume.
Hello Noah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I haven't written a resume in over 10 years and Resume Genius made it so simple--especially with recommended formats and examples of how to write job duties.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience but I felt the inability to edit headers did cause some inconvenience.
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Resume Genius
Should have made it clear from the beginning you would have to pay to get your resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would have likely still used the service if the fee was disclosed up front, rather than being advertised as free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great source to help build a resume for beginners.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Its a great help for people especially me left everything back home...
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Resume Genius
Following the steps to building a great resume was fast and easy. I feel like this will boost my chances of landing the job/career that I have been looking for.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy and loved the suggestions for experience
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Resume Genius
Would be 5/5 if I didn't have to agree and cancel a subscription. This service is worth more like $0.99 per resume. Scummy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You held my work ransom. You should be ashamed of your business tactics, I'm ashamed for falling for it.
Hello Neil,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was able to easily create my resume, the guidance and tools provided is incredible.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I'm experienced in writing resumes but my computer is currently down this was a very quick very easy resume builder that allows you options to pick from or to write your own not bad at all not to mention affordable
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Love this, and will be using it again. Very simple to use and made it much easier for me to navigate through
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful with the bullets for job descriptions
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Have a great day,
Resume Genius
Advertised as "Free' BUT to download had to pay $2.95 and be sure to cancel within 14 days or be tagged for another $24.95. In an honest world, upfront disclosure would be prevalent... BUT
Hello Gary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The examples helped me understand more about how resumes work.
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius