Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Sweden
1 review
0 helpful votes
Follow Mykhailo W.
Unfollow Mykhailo W.
Share Review
Report Review

I didn't expect that it is so easy to create resume with your service I really like it, thanks

Date of experience: December 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Josiah E.
Unfollow Josiah E.
Share Review
Report Review

Very helpful tool for easily building a quality resume!

Date of experience: December 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rebekah V.
Unfollow Rebekah V.
Share Review
Report Review

I loved the service provided!
December 6, 2022

I loved the service provided! Everyone should use this!

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Patricia N.
Unfollow Patricia N.
Share Review
Report Review

It is advertised as free and then you charge at the very end after I have put all the work into it. I will be asking for my money back.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Patricia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow MATT D.
Unfollow MATT D.
Share Review
Report Review

Awesome, easy way to make a professional looking resume.

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Yesed I.
Unfollow Yesed I.
Share Review
Report Review

I liked it really easy and also the templates provided

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

I thought it was free lol
December 6, 2022

I thought it was free lol. As long as u guys let me cancel within the 14 days ill be happy

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kevin V.
Unfollow Kevin V.
Share Review
Report Review

Takes a bit to get used to but easy to navigate even being unfamilar with this program. Uploaded a prior resume but would not update for some reason. Started over and things went well

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Calvin S.
Unfollow Calvin S.
Share Review
Report Review

Awesome, it was easy to use and will recommend to a friend

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow Shrinidhi J.
Unfollow Shrinidhi J.
Share Review
Report Review

The payment option is shown at the end and you are locked with hours of effort.
Should be shown upfront and be transparent

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shrinidhi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Share Review
Report Review

The site said it was free
January 4, 2023

The site said it was free. Now I'm forced to pay if I want to get my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kevin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Iqbal M.
Unfollow Iqbal M.
Share Review
Report Review

Great and looking to upgrade so searched it and find it

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Ethan Q.
Unfollow Ethan Q.
Share Review
Report Review

Bruv u said free
But it was good enough to where i paid anyway.
Also I dont wanna retype all this $#*!.

Date of experience: December 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Copper Q.
Unfollow Copper Q.
Share Review
Report Review

Little pricy for one resume
December 5, 2022

Little pricy for one resume. Would rather deal with adds since I am trying to get a job to make money. That being said it does help and look nice so if you can spare 3 bucks I say go for it.

Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Kimberly B.
Unfollow Kimberly B.
Share Review
Report Review

Incredibly impressed with how easy and great my resume turned out!

Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Tiara W.
Unfollow Tiara W.
Share Review
Report Review

I was led to believe that using this service would allow me to create a resume for free. I spent a good amount of time inputting my information only to find out that I would have to pay to download the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tiara,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Amanda R.
Unfollow Amanda R.
Share Review
Report Review

Trying to create resume on my pc but the page doesn't always load, not able to see all the fields

Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Warren V.
Unfollow Warren V.
Share Review
Report Review

Simple to use resume builder
December 4, 2022

Simple to use resume builder - Took a good resume and made it better!

Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Samuel Y.
Unfollow Samuel Y.
Share Review
Report Review

Great flow and suggestions
December 4, 2022

Great flow and suggestions. Editing format options (dragging and dropping sections) on preferred formats would be useful

Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Samantha X.
Unfollow Samantha X.
Share Review
Report Review

With the payment option you should inform others that you take credit not debit.

Date of experience: December 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius